Lead Technician
Rdo Equipment Co.
Lead Technician oversees equipment repairs, assists diagnostics, and supports service management.
14 days ago ago
$27 - $43
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Fort Worth, TX
Onsite
Company Size
2,700 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Design
Sector Specialisms
Agriculture
Construction
Environmental
Irrigation
Positioning
Surveying
Role
What you would be doing
product knowledge
diagnostics support
safety compliance
training
customer service
performance review
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Proactively seek employee feedback, anticipate problems and respond promptly.
- Maintain technical and product knowledge on all equipment sold within the dealership’s area of responsibility.
- Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
- Meet with Service Manager/Service Advisor on a regular basis to review department performance profitability, efficiencies, and personnel matters.
- Respond and follow up to employee issues and/or concerns.
- Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
- Assist technicians with diagnostics as needed in repair, set-up, and warranty repair of equipment.
- Maintain a clean and safe working environment for all technicians.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
What you bring
diesel tech
mechanical
computer
leadership
supervisory
customer service
- Ability to assemble and perform maintenance functions on equipment
- Graduation from related diesel technology program (preferred).
- Strong organizational and leadership skills
- Previous supervisory or management experience preferred
- Excellent mechanical skills
- Strong computer skills
- Strong customer service skills
- Excellent oral communication and written skills
- Training and development, as well as opportunities to grow within the organization
- Comprehensive benefits package
- Eligible for profit sharing which is based on department profitability and individual performance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
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Company
Overview
Founded in 1968
Year Established
The company was established in 1968 by potato farmer Ronald D. Offutt.
80+ Locations
Across the U.S. and Globally
It supports global infrastructure and food-production projects.
$10,000 Start
Initial Financing
Financed through farmland sales and a loan.
Late 1990s Expansion
Diversified Equipment Ecosystem
Expanded into trucks, material-handling and equipment financing.
- They offer a wide range of new, used and rental equipment across agriculture, construction, forestry, environmental cleanup, irrigation systems, and advanced surveying technology.
- Their dealer portfolio features top manufacturers: John Deere, Vermeer, WIRTGEN Group, Topcon and Carlson—backed by parts, service and technical support.
- They also integrate cutting-edge machine control and positioning technology to boost efficiency and accuracy on jobsites.
- Despite their size, they emphasize local presence—each branch serves its region and supports communities through deep customer partnerships.
- Successful because of its people, each employee brings unique strengths, working collaboratively and creatively to solve customers’ problems.
- Customer relationships extend beyond product sales, with customers at the heart of all business decisions to help them grow their businesses.
- Team members seize opportunities to grow, improve, and overcome challenges, both in customer relationships and business practices.
- Committed to integrity, the team follows through on every promise to customers and each other, doing what is right.
- Success is driven by a competitive spirit, ensuring customer success without compromising ethics or integrity.
LEED certified 2015
Sustainability Milestone
Achieved LEED certification, highlighting sustainable construction and operation practices.
50% water use reduction
Efficient Landscaping
Water-efficient landscaping reduced water consumption by 50%, promoting environmental conservation.
- McKinney facility uses low-emitting paints, coatings, and adhesives to improve indoor air quality and follows a green-cleaning policy with environmentally friendly products.
- RDO has invested time and resources into sustainable building practices as evidenced by its LEED-certified facilities.
3.7/5
Glassdoor Diversity & Inclusion Rating
Based on 74 employee reviews, the company received a 3.7/5 rating for Diversity & Inclusion on Glassdoor.
4.6/5
Gender D&I Rating (Women)
Women employees rated the company's gender diversity and inclusion efforts at 4.6/5, reflecting strong satisfaction in this area.
4.1/5
Gender D&I Rating (Men)
Men employees rated the company's gender diversity and inclusion efforts at 4.1/5, indicating satisfaction in this area.
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