Account Manager

Description

• Selling value and differentiating products and services on all new contracts.
• Educating customers on safety issues, code requirements or potential upgrades.
• Creation/execution of successful go-to-market strategy to ensure a growing service customer base.
• Support Environmental Control Board compliance with tracking and submittal of paperwork.
• Provides sales planning & sales funnel management to the management team, identifying potential new clients and/or upselling existing clients.
• Work closely with sales and admin teams on requests for new business.
• Selling quoted repairs/upgrades to existing and prospective maintenance customers.
• Prospecting for new customers, including cold calling and identifying competitive accounts that can be converted to service.
• Record account/customer activity in CRM/ERP/Accounting software.

Requirements

• Significant contact with new and existing customers.
• Capacity to become knowledgeable on safety issues and code requirements to better position the company to upsell
• Must be able to lift up-to fifteen pounds at times.
• Frequent travel to meet with clients or potential clients will be required more than 50% outside the office.
• Prolonged periods of sitting at a desk and working on a computer.
• Significant contact with management and the purchasing department
• Ability to understand the clients business, identify solutions & communicate value by proposing and persuading to buy and assist with project management.
• Bachelors degree in Business Administration, Marketing, or a related field required.
• Possess a positive can-do attitude with strong interpersonal/communication/presentations skills and the ability to build strong customer relationships at all levels.
• 2+ years of work experience in construction or industrial equipment service sales (elevator service highly preferred). Previous commercial and/or residential elevator installation or servicing experience a strong plus.
• Willingness to prospect and identify new business opportunities. This might entail cold-calling and prospecting for new clients.
• Frequent travel to clients or potential clients in various locations.
• Highly organized person who can monitor numerous projects at once and who can prioritize opportunities and has the analytical ability and business acumen to focus on profitable wins.

Benefits

• This job operates in partially in a general office environment.

Training + Development

Interview process

Visa Sponsorship

Security clearance