Assistant Apartment Manager

Overview

Assist Community Manager with admin, leasing, resident relations, and reporting.

Key Responsibilities

• yardi posting
• work orders
• month-end reporting
• vacancy marketing
• complaint response
• bank deposits

Tasks

-Follow up with Guest Cards or a "Thank-You" response within twenty-four (24) hours of the visit with the prospect. -Assist Community Manager in preparing management required month end reports. -Process applications for housing in accordance with properties affordable housing covenants. -Assist in preparing deposits for banking and making daily bank runs. -Working as a cohesive team with maintenance personnel to ensure vacancy turn times are met. -Assist Community Manager in preparing office and maintenance supply orders in accordance with approved property budget. -Respond to all resident complaints in a timely and professional manner. -Must attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home. -Maintain positive relations with CORE internal departments. -Assist Community Manager with legal proceedings. -Assist Community Manager in maintaining work orders and posting in Yardi. -Occasional climbing of stairs -Post resident payments into Yardi in a timely manner. -Assist in marketing and advertising for vacancies in accordance with properties Affirmative Fair Housing Marketing Plan. -Ensure resident files are maintained in accordance with Compliance and Property Management policies and regulations. -Ensure residents are provided a clean, safe and well maintained community. -Assist Community Manager in maintaining 100% occupancy at all times. -Take a proactive role in shopping the competition and marketing. -Assist in showing available units. -Operate a computer -Assist Community Manager in processing annual re-certifications within established timelines. -Maintain general office and resident files. -Prepare late notices and notices to pay rent. -Assist residents at all times when requested. -Record traffic in software program on a daily basis. -Assist in maintaining property waiting list in accordance with Tenant Selection Plan.

Requirements

• microsoft office
• tcs certification
• customer service
• property management
• bookkeeping
• high school

What You Bring

-Minimum one year working in an administrative position. -Working knowledge of Microsoft Office products such as Word, Excel, and Outlook. -Encouraged to take company sponsored Tax Credit Specialist (TCS) certification class for professional development. TCS certification is required for promotion to a Community Manager position. -Minimum of one year working in a customer service environment with excellent customer service skills. -High school education or equivalent is needed with proficiency in both verbal and written communication skills. -Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance. -Understanding and comprehension of budgeting. -Basic bookkeeping and general mathematical principles. -Occasional lifting -Experience with aged receivables. -Minimum 2 years working in property management, preferably in an affordable housing environment.

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About National Community Renaissance

-Pioneered nonprofit-led affordable housing by merging two California nonprofits. -Focuses on sustainable, transit-oriented communities, including zero-net-energy senior villas with solar array designs. -Builds more than housing by embedding preschools, wellness centers, and on-site services through its Hope through Housing Foundation. -Operates primarily in California, Texas, Florida, and Arkansas with typical projects of multifamily, senior, workforce, and special-needs housing. -Known for maintaining long-term ownership and stewardship, including reacquiring properties through resyndication. -Achieved LEED Power Builder status for three consecutive years, leading in net-zero energy affordable developments.

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