Leading company in sustainable technology solutions.
The Waste Resolution Jetting Technician will safely, proactively, and reactively maintain the sewers to promote and implement solutions which resolve and/or prevent a sewage escape (flooding and pollution) from occurring from the sewers and to ensure no repeats take place.
Delivering a “first time fix” / same day solution to customer and environmental problems and to deliver the asset plan for sewer maintenance to eliminate escapes. You will ensure Health & Safety working practices and procedures are always complied with.
You will work closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network.
Part of a two-person team working within a geographical team to improve customer service and sewer system performance. You will be responsible for ensuring a first-time fix solution for customers and the environment whilst ensuring quality follow-on work is raised in accordance with our standards and specifications.
The Waste Resolution Jetting Technician will be primarily responding to Internal Flooding and Restricted Toilet Use (RTU) customer problems to resolve the immediate cause and to complete a thorough investigation to resolve the root cause and achieve a first-time fix / same day solution, this will include the use of IT systems to collate information and relay accurate feedback including plans and photographs.
If you hold a Cat C Licence and are customer focused, with a good H&S background and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.
Excellent communication skills are essential as you will need to capture, evidence and feedback information. You will also need to be able to influence outcomes and make decisions.
It would be ideal to have previous jet van operation experience or experience driving liquid loads and a basic understanding of the sewer network although full training will be provided. This includes high pressure jetting training, confined space & NRASWA.
As part of this role, you will be required to work within confined spaces, any successful candidate must pass strict medical criteria including, BMI, vision, blood pressure, hearing, and Spirometry tests to ensure your full safety when working in hazardous environments.
You will be operating a high-pressured jetting and vaccumation vehicle and carrying out a range of manual handling duties including heavy lifting of manhole covers and operating heavy equipment involving high pressure water jetting systems and sewer cameras. Therefore, a strong health & safety background and be competent in the use of IT systems and the ability to be pro-active and take ownership of issues is an essential requirement for this role.
You will have excellent interpersonal skills and be comfortable liaising with operational teams, customers, and stakeholders.
You will need a full valid driving licence in addition to a LGV category C, ideally with DCPC driving licence and digi card (No more than 6 points).
You will have the ability to think through problems and work with others to solve them, finding faults and diagnosing the root cause of an issue.
Work type: These are permanent opportunities, working 40 hours per week rotational work patterns on a 4 on 4 off basis, which may will include late, early and weekend work patterns. You will need a full valid driving licence in addition to a LGV category C and ideally a DCPC qualification (no more than 6 points).
All roles that require the driver to hold Licence entitlement C1 or above will be subject to the following.
An Initial Basic Standard Eyesight Assessment.
A regular Basic Standard Eyesight Assessment.
Waste Resolution Jetting Technician - (Requires Cat C licence)
An initial Driving Assessment using the category of vehicle that the role requires .and further assessments as and when required.
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
Previous experience in a customer service-related role with face-to-face communication with customers is essential.
You will have a flexible attitude to your work as you will be working a variety of rotas in the role to cover our working window.
All our roles are subject to a medical questionnaire, and further medicals when required.
Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!
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