Contract Manager at Pinnacle Group Limited in Slough, England, United Kingdom | Kablio

Role

Description

asset management

cafm

contract management

on‑call

lifecycle initiatives

p&l management

We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.

Ensure the project is managed in accordance with H&S and best practice
Ensure a robust asset management system is in place backed up by effective use of Concept Evolution or another relevant CAFM system
Manage commercial contract matters to minimize the risk, ensuring budget targets are met and where possible exceeded.
Form part of on-call rota with availability 24/7 to attend site if necessary
Work in collaboration with the Client to develop and implement Lifecycle project initiatives
Ensure full compliance with legislation, relevant contract requirements, maintenance standards and associated policies & procedures and accredited quality standards.
Ensure service delivery meets customer expectations and delivers excellence, working closely with the Client to maximize the asset and contract potential.
Ensure appropriate contracts are in place with any suppliers or subcontractors employed on the project by Pinnacle Group.
Manage P&L accounts for FM services, variations and lifecycle replacement within agreed budget targets
Provide overall leadership to the site team to provide a customer focused, cost effective, and efficient FM service, including line management responsibility.

Requirements

pfi

cafm

maximo

degree

financial management

team leader

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

The ideal candidate will bring solid experience in Facilities Management preferably within a PFI environment and have a proven track record of leading operational teams. You will be commercially astute, confident managing budgets and contracts and skilled in using CAFM systems. Strong interpersonal and leadership skills are essential along with the ability to think strategically, implement change and maintain a hands-on and solutions-focused approach.

Proven experience in managing and delivering PFI contracts with strong financial management skills
Experienced in the operation of a CAFM software package i.e. QFM / Maximo/ Concept
Strong multi-discipline experience in a similar environment
Effective communicator and team leader with a proactive can-do approach to management
Degree in an operationally related field or over 5 years Facilities Management experience within a challenging environment is essential preferably within the PPP or PFI sector

Benefits

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

Employee Assistance Programme

Retail Discounts

Season Ticket Loans

Company bonus

Cycle to Work Scheme

Sick Pay Schemes

Flexible Working Arrangements

Car Allowance

Childcare Assistance

Life Assurance

Additional Annual Leave

Personal Development Plans

Private Medical Insurance

Maternity/paternity packages

Enhanced Pension Scheme

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

30 years

Years in Operation

The company has been operational for over three decades.

70,000 homes

Managed Properties

Overseeing a significant portfolio of mixed-tenure housing units across the UK.

160+ sites

Educational Facilities

Provides facilities management services to a wide range of educational institutions.

49,000 homes

Military Housing

Responsibly manages housing for Armed Forces families under long-term contracts.

Projects range from award-winning large-scale regeneration in south London to integrated campus services for universities.
Specialisms include mixed-tenure housing management, facilities management in education and community spaces, and workplace services.
It stands out for vertically integrated delivery—from front-line caretaking and cleaning to technology-driven neighbourhood stewardship.
Backed by investment arms like Pinnacle Spaces and Armadillo Analytics, it innovates in affordable homes and built-environment insights.

Culture + Values

Be smart, on time, polite and courteous, embrace diversity and take care of company property and the impact our work has on communities.
Embrace the contributions of others, be inclusive in decision-making and get involved in areas outside your own work area and in the communities we work in.
Do what you say you’re going to do, respect confidentiality and uphold the reputation of the company.
Look for better ways of working, challenge poor behaviour and performance.
Take personal responsibility, exceed individual objectives and make a positive difference by putting customers first, being responsive and solving their problems.

Environment + Sustainability

Net Zero by 2025

Emissions Reduction Target

Direct emissions reduction target set for 2025, aligned with Science Based Targets.

21% CO₂ Reduction

Revenue Growth with Lower Emissions

Achieved a 21% reduction in CO₂ emissions per £1 million revenue despite a 43% increase in revenue since 2020.

38% Scope 1 Reduction

Emissions from Operations

Significant reduction in direct emissions from company operations.

127% EV Growth

Electric Vehicle Deployment

Increased the number of electric and hybrid vehicles in the fleet by 127% year-over-year, now comprising 23% of the fleet.

Fleet electrification: 41 electric/hybrid vehicles deployed; now 23% of fleet.
FY24 emissions per £1 million revenue: 78.77 tCO₂e, an 8% reduction from FY23.

Inclusion & Diversity

74% Employees

Trust in Decision-Making

74% of employees feel trusted to make decisions independently in their roles.

79% Employees

Reflect Values

79% of employees believe their behavior aligns with company values.

70 Apprentices

Apprenticeship Enrolment

70 staff members participated in apprenticeship programs in FY24.

Investors in People silver accreditation; noted for advanced organisational values, colleague empowerment, sustainability and continuous improvement culture.

Articles

Careers

About Us

Role

Description

asset management

cafm

contract management

on‑call

lifecycle initiatives

p&l management

We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.

Ensure the project is managed in accordance with H&S and best practice
Ensure a robust asset management system is in place backed up by effective use of Concept Evolution or another relevant CAFM system
Manage commercial contract matters to minimize the risk, ensuring budget targets are met and where possible exceeded.
Form part of on-call rota with availability 24/7 to attend site if necessary
Work in collaboration with the Client to develop and implement Lifecycle project initiatives
Ensure full compliance with legislation, relevant contract requirements, maintenance standards and associated policies & procedures and accredited quality standards.
Ensure service delivery meets customer expectations and delivers excellence, working closely with the Client to maximize the asset and contract potential.
Ensure appropriate contracts are in place with any suppliers or subcontractors employed on the project by Pinnacle Group.
Manage P&L accounts for FM services, variations and lifecycle replacement within agreed budget targets
Provide overall leadership to the site team to provide a customer focused, cost effective, and efficient FM service, including line management responsibility.

Requirements

pfi

cafm

maximo

degree

financial management

team leader

Proven experience in managing and delivering PFI contracts with strong financial management skills
Experienced in the operation of a CAFM software package i.e. QFM / Maximo/ Concept
Strong multi-discipline experience in a similar environment
Effective communicator and team leader with a proactive can-do approach to management
Degree in an operationally related field or over 5 years Facilities Management experience within a challenging environment is essential preferably within the PPP or PFI sector

Benefits

Employee Assistance Programme

Retail Discounts

Season Ticket Loans

Company bonus

Cycle to Work Scheme

Sick Pay Schemes

Flexible Working Arrangements

Car Allowance

Childcare Assistance

Life Assurance

Additional Annual Leave

Personal Development Plans

Private Medical Insurance

Maternity/paternity packages

Enhanced Pension Scheme

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

30 years

Years in Operation

The company has been operational for over three decades.

70,000 homes

Managed Properties

Overseeing a significant portfolio of mixed-tenure housing units across the UK.

160+ sites

Educational Facilities

Provides facilities management services to a wide range of educational institutions.

49,000 homes

Military Housing

Responsibly manages housing for Armed Forces families under long-term contracts.

Projects range from award-winning large-scale regeneration in south London to integrated campus services for universities.
Specialisms include mixed-tenure housing management, facilities management in education and community spaces, and workplace services.
It stands out for vertically integrated delivery—from front-line caretaking and cleaning to technology-driven neighbourhood stewardship.
Backed by investment arms like Pinnacle Spaces and Armadillo Analytics, it innovates in affordable homes and built-environment insights.

Culture + Values

Be smart, on time, polite and courteous, embrace diversity and take care of company property and the impact our work has on communities.
Embrace the contributions of others, be inclusive in decision-making and get involved in areas outside your own work area and in the communities we work in.
Do what you say you’re going to do, respect confidentiality and uphold the reputation of the company.
Look for better ways of working, challenge poor behaviour and performance.
Take personal responsibility, exceed individual objectives and make a positive difference by putting customers first, being responsive and solving their problems.

Environment + Sustainability

Net Zero by 2025

Emissions Reduction Target

Direct emissions reduction target set for 2025, aligned with Science Based Targets.

21% CO₂ Reduction

Revenue Growth with Lower Emissions

Achieved a 21% reduction in CO₂ emissions per £1 million revenue despite a 43% increase in revenue since 2020.

38% Scope 1 Reduction

Emissions from Operations

Significant reduction in direct emissions from company operations.

127% EV Growth

Electric Vehicle Deployment

Increased the number of electric and hybrid vehicles in the fleet by 127% year-over-year, now comprising 23% of the fleet.

Fleet electrification: 41 electric/hybrid vehicles deployed; now 23% of fleet.
FY24 emissions per £1 million revenue: 78.77 tCO₂e, an 8% reduction from FY23.

Inclusion & Diversity

74% Employees

Trust in Decision-Making

74% of employees feel trusted to make decisions independently in their roles.

79% Employees

Reflect Values

79% of employees believe their behavior aligns with company values.

70 Apprentices

Apprenticeship Enrolment

70 staff members participated in apprenticeship programs in FY24.

Investors in People silver accreditation; noted for advanced organisational values, colleague empowerment, sustainability and continuous improvement culture.

Articles

Careers

About Us