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Support basic HR functions including investigations, onboarding, and team development
Coordinate daily tasks and schedules, ensuring all duties are completed and signed off
Perform cleaning duties as part of the night shift team, ensuring all areas meet required standards
Support: Online chat or telephone service for urgent support in a crisis
Contribute to continuous improvement initiatives and service innovation
Ensure high standards of colleague grooming, presentation, and guest interaction
Ensure compliance with Health & Safety regulations and site-specific procedures
Assist with recruitment, induction, and ongoing development of team members
Conduct nightly audits and inspections, providing feedback to management and team
Ensure all cleaning operations, including periodic tasks with clear schedules, are maintained and all duties are signed off
Manage team rotas, absences, and holiday records, ensuring adequate staffing levels
Deliver excellent leadership, communication and motivation to the site-based team, including communicating daily so that a sound communication channel exists in order that team goals can be achieved
Promote teamwork and collaboration across departments and stakeholders at SJQ
Deliver training sessions and ensure weekly training topics are communicated and understood
Conduct and document return-to-work interviews following absences
Maintain stock control of cleaning products and uniform issuance
Supervise and support the night cleaning team, promoting a positive and professional work culture
Report directly to the Deputy Presentation Managers and Presentation Manager
What you bring
attention to detail
hr processes
compliance
operational experience
cleaning supervision
communication skills
High attention to detail and ability to work under pressure
Basic understanding of HR processes such as investigations, onboarding, and return-to-work procedures
Understanding of compliance, audits, and training delivery
Reliable, flexible, and adaptable to a busy operational environment
Experience in cleaning operations and supervision (or willingness to learn)
Strong communication skills in English (written and verbal)
Ability to work independently and lead a team effectively
Benefits
Cycle to work scheme
Financial and legal support
Perks: discounts, gift cards, cashback, and exclusive offers
24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
Mental Health support and Life Event Counseling
Access Perks at Work, our innovative employee app where you can find:
Get Fit Programme
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
hr processes such as investigations, onboarding, and return-to-work procedures
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