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Account Manager
Cobalt Service Partners
The Account Manager will be responsible for managing and growing the Eastern Tennessee territory for an technology services company, with a focus on Knoxville and surrounding areas. This includes maintaining and growing assigned accounts, identifying and closing new business, and conducting outbound sales activities.
22d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Knoxville, TN
Field
Company Size
150 Employees
Service Specialisms
Video Surveillance Systems
Access Control Systems
Alarm Systems
Commercial Doors
Security Gates
Parking Control Systems
Sector Specialisms
Video Surveillance Systems
Access Control Systems
Alarm Systems
Commercial Doors
Security Gates
Role
What you would be doing
quarterly reviews
crm management
client advising
account growth
pipeline building
customer support
- Conduct Quarterly Business Reviews (QBRs) and advise clients as needed on upgrades, compliance, or service improvements.
- Manage pipeline; keep CRM data clean and up-to-date to ensure accurate forecasting and follow-through.
- Serve as a trusted advisor to clients – understanding their business goals, risk profiles, and long-term technology roadmap.
- Maintain and grow assigned accounts, ensuring renewals, upsells, and customer satisfaction.
- Build and manage a pipeline of 10–20 active opportunities monthly in CRM.
- Conduct outbound sales activities, network, and generate referrals to build a robust pipeline.
- Prioritize qualified leads with urgency and guide clients through a solution-driven sales process.
- Drive revenue by identifying and closing new business across target verticals.
- Coordinate with operations and project managers to ensure seamless handoffs and customer satisfaction.
- Manage day-to-day customer needs, including SSA renewals, quoting, and issue resolution.
What you bring
adaptability
collaboration
b2b sales
crm platforms
scope jobs
tailored solutions
- Adaptability: You stay calm in fast-changing situations and adjust quickly when priorities shift.
- Collaboration: You communicate well across teams and enjoy solving problems together.
- Proven ability to scope jobs and close consultative deals.
- Proficiency in CRM platforms.
- Ability to understand project needs from the perspective of contractors, facility managers, and architects and recommend tailored security and access control solutions that align with long-term infrastructure goals.
- Excellent communication skills across multiple stakeholder levels.
- Process-Oriented: You bring structure, organization, and clarity to complex opportunities.
- 5+ years of B2B sales experience, preferably in security integration, construction, building materials, or facilities services.
- Bonus if familiar with government procurement, bid portals, or E-rate.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks will be conducted for the selected candidate
Company
Overview
- Founded with a vision to deliver top-tier project management and consulting solutions.
- Specializes in providing services across energy, infrastructure, and construction sectors.
- Renowned for managing large-scale commercial and residential projects with precision.
- Known for innovative problem-solving in complex transport and infrastructure projects.
- Experienced in managing projects with a focus on sustainability and operational excellence.
- Works with industry leaders to create high-impact solutions that drive economic growth.
- Unwavering stewardship – We believe advancing founders’ legacies is a privilege. We do right by our founders, teams, and customers in good times and in bad.
- Excellence in action – We hold ourselves accountable to the highest standards. We’re bold in our pursuits, don’t make excuses, and relentlessly empower each other to get the job done.
- Seek and tell the truth – We’re honest with ourselves and others. We do what we say we’ll do, say what needs to be said, and search for the right answer regardless of where it comes from.
- Love learning – We’re always learning as individuals, as a team, and as a business. We show up humble, curious, and with the courage to change our minds.
- Enjoy the ride – We’re fired up by our mission, love our team, and don’t take either for granted. We show up authentically, assume best intent, and try not to take ourselves too seriously.
- No publicly available environmental or net‑zero strategy, targets, or results found on company website or LinkedIn.
- No mention of emissions measurement, carbon offsets, renewable energy use, or sustainability initiatives.
- No publicly disclosed DEI strategy or gender-related statistics found on company website or LinkedIn.
- No stated strategic goals or quantitative outcomes related to inclusion or diversity.
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