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Senior Soft Service Executive

Jll

JLL provides professional services in real estate and investment management worldwide.

Oversee facility operations, maintenance, vendor management, budgeting, safety, and projects.

3d ago

Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Bengaluru, Karnataka, India

Onsite

Company Size

102,000 Employees

Service Specialisms

Construction services

Project Management

Consulting

Engineering

Architecture

Property Development

Design

Technical Services

Sector Specialisms

Industrial

Energy

Infrastructure

Buildings

Residential

Commercial

Water Resources

Heavy Civil

Role

What you would be doing

Oversee the operation and maintenance of buildings, equipment, and systems to ensure their efficient functioning.
Conduct regular inspections to identify potential hazards and ensure corrective actions are taken.
Coordinate and manage facility-related projects, such as renovations, expansions, or equipment installations.
Ensure compliance with health, safety, and environmental regulations, including fire safety, building codes, and emergency preparedness.
Provide exceptional customer service and respond to facility-related inquiries in a timely manner.
Collaborate with various stakeholders to determine space requirements and develop effective space plans.
Communicate updates, changes, and relevant information to stakeholders regarding facility operations and projects.
Maintain records of maintenance activities, equipment inventory, and warranties.
Assist in the development and management of the facility budget, including forecasting expenses and tracking costs.
Coordinate and manage facility repairs, preventive maintenance, and inspections to address any issues promptly.
Interact with internal stakeholders, including employees, department heads, and senior management, to understand their needs and address their concerns.
Collaborate with internal teams and external stakeholders to ensure successful project execution.
Manage vendor relationships, including conducting regular performance reviews and addressing any areas of concern.
Optimize space utilization and ensure efficient layouts to maximize functionality and accommodate changing business needs.
Monitor facility-related expenses and identify opportunities for cost optimization and efficiency improvements.
Develop project plans, including timelines, budgets, and resource allocation.
Identify, evaluate, and select vendors and contractors for facility-related services, including maintenance, repairs, cleaning, security, and landscaping.
Negotiate contracts and service agreements, ensuring compliance with quality standards and budgetary requirements.
Monitor the performance of facility systems, such as HVAC, electrical, plumbing, and security, and take corrective action when necessary.
Implement and monitor safety protocols, procedures, and training to maintain a safe and healthy work environment.
Coordinate office moves, reconfigurations, and renovations, ensuring minimal disruption to operations.
Review and approve invoices, ensuring accuracy and adherence to budgetary guidelines.

What you bringBenefits