Principal Product Designer, On-Demand Transit Apps

Description

• Lead design vision and strategy for the next-generation of the Rider app - one that scales up to larger geographic areas, supports complex multi-provider offerings and diverse personas and similarly for the driver app to scale to use cases for sensitive populations.
• Ascertain value vs. cost of each requirement and help scope/descope requirements as needed
• Build robust features that enable scaled set up for large services with varied policies on travel, payments, communications etc.
• Create a delightful experience for the user from App signup to booking transit to taking a ride.
• Build inclusively for all customers with Accessibility as a driving principle for each build.
• Build an excellent communications platform for riders from sign up to bookings to reminders and do it all with an eye towards timeliness, relevance and cost.
• Bring “network thinking” to bear and reflect the perfect experience as the rider interacts with other personas such as caregivers, drivers and transit personnel.

Requirements

• Able to take ownership, work independently & be accountable for your work.
• Excellent communication and presentation skills, capable of articulating design decisions and rationale clearly.
• Experience in motion and interaction design (advantage)
• Craftsmanship - You have a high bar for craft and quality in your work
• 5-7 years of experience in digital product design, with a strong portfolio showcasing your expertise in leading design projects from concept to launch.
• Proficient with Figma, and high-fidelity prototyping tool.
• Bachelor’s or Master’s degree in Design, HCI, or a related field, or equivalent practical experience.
• Can-do approach, great social skills, and a team player who can thrive in a fast-paced environment.
• Experienced in working with complex systems and possesses a systems thinking mindset

Benefits

• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching
• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $140,000-$185,000

Training + Development

Interview process

Visa Sponsorship

Security clearance