General Manager

Description

The General Manager will oversee all core business operations, ensuring efficient project delivery, strong team performance, high customer satisfaction, and effective financial management. This role requires a hands-on, operationally focused leader who can balance strategic planning with day-to-day management in a fast-paced environment.

• Lead, manage, and develop a team of technicians, office staff, and subcontractors.
• Identify opportunities to improve processes, efficiency, and overall business performance.
• Implement cost-control measures to maintain profitability.
• Monitor cash flow and manage operating budgets.
• Act as the primary contact for escalated customer issues.
• Manage daily operations across sales, installation, and administrative functions.
• Ensure a positive customer experience through clear communication and timely project delivery.
• Oversee scheduling, logistics, and workflow for installation teams to ensure on-time, on-budget project delivery.
• Contribute to goal-setting, forecasting, and wider strategic decisions.
• Oversee accounts payable/receivable and approve job-related expenses.
• Implement systems and tools to enhance productivity and service delivery.
• Support recruitment, onboarding, and training of new employees.
• Maintain quality assurance and ensure compliance with industry standards and internal policies.
• Partner with the sales team by providing operational insights and support.
• Conduct regular team meetings, check-ins, and performance evaluations.

Requirements

• Industry experience preferred, ideally within solar, renewable energy, or residential services.
• Valid driver's licence, required for site visits and occasional travel.
• Technically proficient, with experience using project management platforms, CRM systems, and cloud-based tools.
• Excellent organisational and planning skills, with the ability to manage competing priorities and proactively solve problems.
• Forward-thinking mindset, with a modern approach to leadership, continuous improvement, and operational strategy.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance