Specialist, ERP Application

Description

• Coordinate system implementations and ensure compliance with standards, regulations, and Ontario Energy Board requirements.
• Prepare training materials and provide end-user training.
• Provide technical expertise in planning, design, and implementation of projects, including asset management and grid operations.
• Collaborate with IT security and compliance teams for data security and regulatory compliance.
• Research and recommend emerging processes, enhancements, and technologies.
• Work closely with cross-functional teams (e.g., finance, supply chain, human resources) for seamless ERP integration.
• Analyze current business processes, design improvements, and participate in the development of new systems.
• Lead design sessions to enhance business processes, operations, and information flow.
• Manage project timelines, deliverables, and tasks, including disaster recovery and business continuity plans.
• Act as a liaison between stakeholders and the solution team, facilitating communication and coordination.
• Participate in the evaluation, selection, and implementation of third-party add-ons to enhance ERP functionality.
• Provide ongoing support and troubleshooting for the ERP system, addressing user inquiries and resolving issues.
• Ensure compliance with legislative, regulatory, and Health & Safety policies and procedures.
• Define and refine complex business processes using the ERP system in collaboration with stakeholders.
• Model business and systems processes using case scenarios, workflow diagrams, and data models.
• Develop and maintain system documentation, including user manuals and technical guides.
• Conduct system testing, including unit, integration, and user acceptance testing to ensure quality and accuracy.
• Establish and manage end-user database access control levels.
• Work with technical staff and subject matter experts to develop and document technical specifications.
• Assist in the development and execution of data migration strategies for smooth transitions from legacy systems.
• Develop and maintain effective relationships with ERP system vendors, consultants, and service providers.
• Monitor system performance and optimize configuration, database tuning, or application performance.
• Develop and document business requirements, functional specifications, and design in coordination with stakeholders.
• Stay updated with industry trends and advancements in ERP technologies.
• Assist in the development and monitoring of key performance indicators (KPIs).
• Design, develop, and oversee the implementation of integrated solutions and enhancements.

Requirements

• College diploma or university degree in computer science, information systems, engineering, business administration, or finance.
• Highly organized, adaptable, and resourceful.
• Demonstrate professional conduct and align with Alectra’s core values of safety, teamwork, and customer focus.
• Minimum of 5 years of experience in a business analysis/solution architect role.
• Experience in a unionized utility environment is an asset.
• Excellent written and verbal communication skills.
• In-depth understanding of utility industry processes and regulatory requirements.
• Effective project planning and execution abilities.
• Strong analytical and problem-solving skills.
• Strong understanding of database structures and ERP systems, particularly JD Edwards.
• Strong knowledge of the software development lifecycle (SDLC) and Business Analysis lifecycle process.
• Work performed in an environment with minor or almost no exposure to challenging conditions.
• Proficiency with MS Office, Project, Visio, and SQL developer for ERP implementation and analysis.
• Experience with JD Edwards ERP systems and diverse IT environments.
• Proven ability to collaborate and build relationships with stakeholders.

Benefits

• Time off: At Alectra, we offer various time off options for our employees including vacation time, personal days, milestone parental leave top-up, volunteer days and bereavement days.
• We care about you work-life balance. Understanding that taking time off is essential to employee well-being, sustained productivity and high performance, we offer the following:
• We offer comprehensive benefits. From health and wellness programs to financial security though our Defined Benefit Pension Plan – we offer a robust benefits package that supports you and your family.
• Hybrid work environment (if applicable): Based on operational requirements, we offer flexible working arrangements that include working remotely or on-site.
• Disconnecting from work: We prioritize your well-being through our “Disconnect from Work” policy which ensures you can maintain a healthy work-life balance.
• We invest in your career development. At Alectra, we care about our team’s future through offering ongoing trainings, mentorship and learning opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance