Abb
A global leader in automation, electrification, and digitalization solutions for industries.
Lead and deliver master data product services, oversee service managers and vendor contracts.
24 days ago
Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Bangalore Urban, Karnataka, India
Office Full-Time
Company Size
105,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Design
Technical Services
Turnkey
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
Description
service framework
vendor management
data repositories
operations
escalation
stakeholder mgmt
- Managing the stakeholders/business/customer/consumer expectations for the service in scope.
- Designing, implementing and maintaining the framework to deliver the services in scope, on time, within budget, and in line with the customer’s expectations.
- Providing leadership for multiple Service Managers, each responsible for multiple services.
- Serving as the escalation point in case of a severe problem in the service and works with the service line to get the service back on track.
- Managing multiple third-party global vendor contracts to assure high service quality and optimize the cost.
- Supporting all internal IS and cross-functional processes related to IS service delivery or IS service demand in the relevant service area of responsibility.
- Managing structured and unstructured product data repositories
- Ensuring hands-on involvement in operations within the service area; creating effort, time, and cost estimates for demand requests (projects, solutions, deployments, and handover to operational vendors), and ensuring that the service reaches its targets with the increase in performance year after year.
Requirements
degree
mdm
service management
10 years
fluent english
- Degree in in IS Management or Architecture or equivalent work experience.
- Extensive knowledge of Product Information Management Systems or Master Data Management systems.
- You are highly skilled in Service Management and you have experience working with Master Data Management applications.
- Around 10 years of experience in IT/ Master Data Services.
- Fluent English.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1883
Year established
The company was established in 1883, marking the beginning of its journey as a global technology leader.
- A global technology leader with a rich history of innovation.
- Focuses on electrification, automation, robotics, and digitalization for global industries.
- Delivers solutions to improve productivity, energy efficiency, and sustainability.
- A key player in sectors like utilities, transportation, manufacturing, and infrastructure.
- Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions.
- Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.
Culture + Values
- Customer orientation
- Innovation
- Collaboration
- Sustainability
- Integrity
- Accountability
Environment + Sustainability
2050
Net Zero Commitment
Aim to achieve net zero carbon emissions across operations and supply chain.
- Sustainability at the core of business model
- Reduction of CO2 emissions in operations and supply chain
- Committed to renewable energy
- Energy efficiency solutions for customers
- Increased use of recycled materials in products
- Support for the UN Sustainable Development Goals
Inclusion & Diversity
24% Women Leadership
Gender Diversity in Leadership
Percentage of leadership positions held by women in the organization.
30% Target by 2025
Target Goal for Women
Aim to increase women in leadership roles to 30% by 2025.
- Partnerships with global organizations to promote inclusion
- Focused efforts on empowering women in technical fields
- Promotion of a culture of respect and equal opportunity