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Direct-To-Home- Full Time Installation Technician - Fayetteville, NC
Vivint
Expert installation and customer service for smart home technology
16d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Fayetteville, NC
Field
Company Size
12,000 Employees
Service Specialisms
Smart Home Solutions
Home Automation
Security Systems
Energy Management
Home Monitoring
Installation Services
Customer Support
Sector Specialisms
Residential
Commercial
Role
What you would be doing
customer support
sales conversion
technical training
installation & troubleshooting
asset management
income generation
- Explain and provide detailed system capabilities and operational instructions to various customers.
- Leverage Services and installation appointments into leads and revenue.
- Become an expert on smart home technology by training on industry-leading products.
- Bend, kneel, crouch, and stand for long periods .
- Conduct routine maintenance and inventory of company products and equipment.
- Create solutions to protect and simplify customers’ lives.
- Install, Services, and troubleshoot cutting-edge smart home technology in customer homes.
- Manage inventory and assets with a business owner mentality.
- Climb ladders up to 14’.
- Control your own income by providing opportunities for customers to purchase additional products and Servicess.
What you bring
lifting
driving
sales
service
teamwork
- Lift and carry up to 45 lbs.
- Current valid driver’s license and reliable transportation
- Sales experience and/or field Services experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required )
- Willingness to submit to a criminal background check.
- Someone who thrives in a team environment and can also be trusted to work independently.
- Work in attics and other limited-space areas.
- Exceptional Customer Service skills.
- Earn piece rate pay and enjoy an unlimited commission plan.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- willingness to submit to a criminal background check required
People also searched
Company
Overview
Founded 1999
Year Established
The company was established as a small home security business and has since grown into a leader in smart home technology.
- Provides integrated home security, energy management, and automation systems.
- Known for innovative use of technology to simplify and enhance everyday living for homeowners.
- Offers smart locks, solar panels, and energy-efficient solutions with a strong presence in North America.
- Focuses on creating sustainable, user-friendly solutions to help customers manage their homes effectively.
- Specializes in reducing energy consumption and promoting home security with the latest technological advancements.
- Honesty and integrity come first – Do the right thing.
- Customer obsession is our advantage – A relentless passion to serve the customer.
- Innovation is essential – Today's innovation is tomorrow's lifeblood.
- We win together – Individuals win games; teams win championships.
- Exceptional is expected – Talk is cheap: create value, not just motion.
- We give back – Helping people is core to our DNA.
75% recyclable materials
Sustainable Manufacturing
Products are made using materials that can be recycled.
50% waste reduction
Waste Management Goal
Commitment to reducing manufacturing waste by half by 2025.
2013 Sustainability Award
Industry Recognition
Recognized for innovative green building and solar energy solutions.
1 Zero Energy Home
Sustainable Housing Achievement
Completed the first net-zero energy prototype as of August 2023.
- Vivint Solar enables real-time solar monitoring through an app (launched November 28, 2022).
- The 'Zero Home' prototype utilized recycled building materials.
38% Ethnically Diverse
Employee Diversity
Percentage of employees who self-identified as ethnically diverse.
19% Female Employees
Gender Representation
Percentage of employees who self-identified as female.
84% Employee Satisfaction
Workplace Quality
Percentage of employees who said the workplace is great to work at.
Top 100 Workplaces
Employee Recognition
Ranked among Newsweek’s Top 100 Most Loved Workplaces in 2022.
- Established ERGs & Diversity Council: Vivint Pride, Vivint Veterans, Vivint Women, Vivint EDGE.
- Named to Forbes’ America’s Best Employers for Diversity in 2019 and 2020.
- Certified Great Place to Work in 2019.
- Published formal policies and training on race & equity education and inclusion.
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