Description

The Facility Executive Soft Services role supports the Facilities Management team with tactical planning, work‑order handling, and vendor coordination to ensure smooth day‑to‑day operations. Responsibilities include managing maintenance scheduling, client visit logistics, internal events, compliance with regulations, and contributing to management reports and health‑and‑safety initiatives.

Additional duties involve conducting vendor background checks, maintaining external employee data, preparing service level agreements, compiling snag lists during defect liability periods, and overseeing cafeteria and pantry operations. The role also requires regular training of soft‑services staff, tracking landlord issues, and keeping staff attrition below five percent.

• Assist Facilities Management team with tactical planning and goal execution.
• Receive, dispatch, and monitor work orders, ensuring correct vendor assignment and SLA compliance.
• Coordinate scheduling, follow‑up, and client satisfaction for maintenance activities.
• Provide vendors and facilities staff with clear direction to minimize service disruptions.
• Support Assistant Manager/Manager Soft Services in daily operations.
• Develop and implement building procedures and performance metrics.
• Facilitate client visits, including conference room bookings, AV equipment, and catering.
• Ensure adequate supply of materials and manage approved supply contracts.
• Inspect contracted services regularly to maintain performance standards.
• Organize internal events, experience centers, and town‑hall setups as required.
• Contribute to monthly Management Reports and Quarterly Business Reviews.
• Participate in emergency evacuation, crisis management, and business continuity drills.
• Manage health and safety issues, conduct audits, and maintain safety registers.
• Perform vendor background checks, maintain external employee data, and prepare vendor SLAs.
• Compile snag lists during Defect Liability Period and coordinate rectifications.
• Oversee cafeteria and pantry operations, audit food‑beverage vendors, and ensure equipment serviceability.
• Track landlord issues and ensure timely invoice submissions from vendors.
• Conduct regular training for soft‑services staff and maintain staff attrition below 5%.
• Maintain accurate records of all monitored activities and updates to site account details.

Requirements

Candidates should be well‑groomed, possess strong communication skills, and hold a diploma in Hospitality Management or a related graduate degree with three to four years of relevant experience. The position is based on‑site in Noida, Uttar Pradesh, with a scheduled 48‑hour work week.

• Diploma in Hospitality Management or related graduate degree.
• 3–4 years of relevant facility or soft‑services experience.
• Strong communication skills and professional appearance.

Benefits

JLL empowers you to shape a brighter way by combining world‑class services, advisory, and technology to create a better future for real estate. The company is committed to hiring talented people, helping them thrive, grow meaningful careers, and find a place where they belong, whether they come from commercial real estate, skilled trades, or technology.

• On‑site work in Noida, UP, 48 hours per week.

Training + Development

Interview process

Visa Sponsorship

Security clearance