Front Desk Concierge- Aqua 388/488

Description

• Manage access control with discretion, assisting guests, vendors, and contractors while upholding building security and privacy standards.
• Liaise with property management to relay resident feedback, track amenity usage, and support community events or on-site programs.
• Act as the primary point of contact for day-to-day resident needs, ensuring a warm, welcoming environment and prompt resolution of concerns.
• Deliver personalized concierge services to residents, including coordinating deliveries, transportation, reservations, and special requests with a focus on hospitality.

Requirements

• Must demonstrate a positive attitude and professional demeanor, serving as an ambassador for the company, and encouraging other employees to do the same.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Proficiency with electronic resources such as Internet search, Outlook and Word.
• Two years’ prior hospitality experience preferred
• Requires strong communication, organizational, decision-making and interpersonal skills.
• Ability to perform basic math skills such as addition, subtraction, multiplication and division.
• Ability to multi-task and to work well under pressure.
• Requires professional demeanor with ability to use independent judgment to handle any customer services matters in satisfactory manner.
• Some higher education or vocational training specializing in the hospitality industry desired
• Ability to read and interpret documents such as operating and procedural manuals.
• Ability to be detail-oriented while maintaining thorough follow-through.
• Good geographic knowledge of the surrounding area
• Possess a valid state issued driver’s license with a clean driving record, and the ability to proficiently operate a standard transmission vehicle.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance