Resident Experience Specialist

Description

• Increase awareness and maintain all social medial sites.
• Plan events within monthly budget.
• Organize, implement and participate in all onsite and offsite resident functions, including but not limited to breakfasts, holiday events, community gatherings/activities, fitness programs/classes, etc.
• Assist with receiving and responding to resident concerns and issues.
• Assist in conducting community tours for future residents.
• Create innovative team and resident experiences.
• Collaborate with the Director of Property Operations, Sr. Property Manager, and Marketing team regarding the planning of upcoming social events
• Scan check payments.
• Build and manage relationships with local businesses and vendor partners.
• Adhere to the company’s safety program rules, attend safety meetings and perform all duties in a safe manner.
• Update current property website and community boards with upcoming events.
• Accurately complete all applicant, lease, and resident paperwork.
• Develop and maintain excellent working relationships with Employees and vendors.
• Maintain sensibility of market presence and community value.
• Assist with community outreach and community partnerships.
• Generate leads and lease apartment homes.
• Create and design flyers, e-blasts (using E-Blast application) and any other promotional materials needed.

Requirements

• Experience in Adobe Creative Suite and/or Adobe Illustrator, WordPress, Microsoft Word, Excel, PowerPoint, Publisher, and Picture Manager.
• Ability to demonstrate a commitment to the Company Mission.
• Must be outgoing and assertive.
• Great communication, organization and networking skills.

Benefits

• 401K Matching
• Medical/Dental/Vision Plans/FSA/HSA
• Employee Housing Discounts
• Education Reimbursements
• Employee Referral Bonuses

Training + Development

Interview process

Visa Sponsorship

Security clearance