IT Business Analyst

Description

• Engage with stakeholders across departments (Sales, Marketing, Product, Finance, HR, etc.) to understand operational challenges and system requirements.
• Ensure accuracy and consistency of data across business systems.
• Communicate with sales and operations teams to clarify missing or incorrect information.
• Support the preparation of basic summary reports and data trackers as needed
• Ensure business continuity through proactive system monitoring and issue prevention.
• Act as a local liaison with the regional IT team on system rollouts, upgrades, and integrations
• Support business intelligence and reporting initiatives using tools like Power BI or Tableau.
• Gather, analyze, and document business and functional requirements.
• Maintain organized data records and ensure consistent file updates.
• Translate business needs into clear technical specifications for system enhancements or new solutions.
• Collect sales, inventory, and operations data from multiple sources, including offline, CRM, and Excel files.
• Train team members on system use, reporting tools, and IT best practices.
• Manually review, verify, and clean data to ensure accuracy and completeness.
• Manage IT assets, access rights, and security configurations in line with company policy.
• Evaluate current processes and identify areas for improvement or automation.
• Coordinate with vendors and the regional IT team for procurement, system maintenance, and software license renewals.
• Work with business teams to develop dashboards, reports, and analytical insights.
• Maintain reliable connectivity, data backups, and cybersecurity protection across all endpoints.

Requirements

Business Requirements & Analysis – 50%

Sales & Operations Data Management – 40%

TThis role bridges technology delivery and data-driven decision-making. The IT Business Analystis responsible for managing key IT and digital initiatives while also developing analytics and insights to support strategic and operational decisions. The position requires a mix of program management expertise, systems understanding, and data analysis capability.

• Knowledge of IT infrastructure, networking, and cybersecurity fundamentals.
• Proficiency in Excel (sorting, filtering, VLOOKUP, pivot tables).
• Strong proficiency in data analysis and reporting tools (Advanced Excel, Power BI, SQL, or equivalent).
• Good understanding of ERP/CRM data exports
• Process improvement mindset
• Excellent communication skills and ability to collaborate effectively with non-technical teams.
• Experience in data collection, cleaning, and verification.
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of experience in IT management or business support roles, preferably within large multinational organizations, handling complex projects in sales or commercial or manufacturing environments.
• Strong data management and visualization skills
• Analytical thinking and problem-solving
• Strong attention to detail and accuracy in manual work.

Benefits

With Midea Consumer Appliances FZCO you will receive lifelong training, the opportunity to grow professionally and personally, and you will work with and learn from the most dedicated and supportive teams imaginable. Talent is at the center of everything we do, join us and let’s grow together.

Training + Development

Interview process

Visa Sponsorship

Security clearance