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Parking Equipment Support Engineer
national car parks limited
Provide 2nd line support and maintenance for parking equipment across NCP sites
5d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Leicester, England, United Kingdom
Field
Company Size
1500+ globally Employees
Service Specialisms
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Sector Specialisms
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Role
What you would be doing
equipment support
troubleshooting
documentation
equipment build
refurbishment
maintenance planning
- Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers.
- Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime.
- Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines.
- Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies.
- Creating processes for tasks in and around forward house. To ensure accountabilities for all tasks being carried out on a daily basis.
- Building equipment, in readiness for projects. This includes end-to-end testing, ensuring equipment is fully operational before being installed on site.
- Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's central equipment store.
- Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds/PPMs. Conducting post-maintenance monitoring to ensure repairs and changes are effective and of quality.
What you bring
parking equipment
microsoft office
windows os
networking
customer service
problem solving
- The ideal candidate for this position will have a solid technical background in parking equipment support, the ability to work independently as well as part of a team, and excellent communication skills to interact with various stakeholders.
- Competency in Parking Equipment (Nice to have), Microsoft Office and Windows OS, and a working knowledge of computer networking.
- Exceptional customer service skills, the ability to think logically, and enjoy problem-solving.
- Learning & Growth: Ongoing training and development opportunities to help you build your engineering career.
- Competitive Salary & Benefits: Salary aligned to experience, plus car allowance or company vehicle.
- Perks & Discounts: Enjoy shopping discounts, a cycle to work scheme, and complimentary or discounted parking.
- Pension & Security: Company pension scheme and death in service cover.
- Well-being Support: Access to our Employee Assistance Programme.
- Generous Leave: 33 days’ annual leave, including bank holidays, plus an additional day off on your birthday.
- Availability Monday to Sunday on a rota basis with overtime as and when required by the business and agreed with management.
- Reward & Recognition: Be acknowledged for your dedication and achievements.
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Interview process
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Overview
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- Bring your expertise in software development
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