Despatch Hand

Company logo
Dormakaba Australia & New Zealand
Provides integrated access solutions: door hardware, entrance systems, electronic access and key systems.
Handle dispatch, receiving, loading, forklift operations, and coordinate deliveries.
4 days ago ago
Junior (1-3 years)
Full Time
Pinkenba, Queensland, Australia
Onsite
Company Size
15,451 Employees
Service Specialisms
Automatic Doors
Electronic Access Control
Master Key Systems
Door Hardware
Service & Maintenance
Entrance Systems
Architectural Hardware
Operable Walls
Sector Specialisms
Retail
Commercial
Sports facilities
Offices
Airports
Hospitals
Residential
Role
What you would be doing
delivery scheduling
dispatch processing
safety culture
load handling
supply coordination
forklift operation
  • Coordinate delivery and pickup schedules, communicate with carriers and customers, and manage driver paperwork.
  • Accurately process despatch and receipting activities, maintaining clear records and paperwork.
  • Promote a zero-injury safety culture and maintain a clean, compliant work environment.
  • Load, unload, label and handle products safely to prevent damage and ensure on-time delivery.
  • Collaborate with Production and Purchasing to ensure goods are available, resolving issues promptly.
  • Operate forklifts and equipment safely, ensuring all personnel are licensed and procedures are followed.
What you bring
lf forklift
erp
ms office
communication
organisation
manufacturing
  • LF Forklift License
  • Strong computer skills including knowledge of ERP systems and Microsoft Office
  • Excellent communication, organisation and customer service skills
  • Experience in a manufacturing environment
Benefits
  • Empowering Wellness: Every Employee has access to a WhereFit membership, accessing discounts for Gym memberships, apparel and more!
  • Access to discounted Health Insurance.
  • Peer to Peer Recognition via our ‘AAA’ Nominations and awards
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • pre-employment medical, including drug and alcohol screening required.
Company
Overview
CHF 2.85B Revenue
Parent Company Revenue
The company is backed by a Swiss-listed parent with a significant revenue figure, underscoring its financial strength and global scale.
1M Cycles Tested
Automatic Operator Durability
Their automatic operators are NATA-tested to handle up to 1 million cycles, setting new benchmarks in reliability and performance.
  • Became Australia & NZ's foremost access-control specialist following a 2016 fusion.
  • Hubs in major cities and a large on-road service fleet support their operations.
  • Engineers products from automatic doors to master-key systems.
  • Projects include airports, hospitals, offices, and stadiums, installing smart sliding doors, high-security locks, and acoustic movable walls.
  • Typical assignments involve full-building access upgrades, emergency-door overhauls, digital-lock rollouts, and custom sliding-wall systems.
  • Expertise spans door hardware, entrance automation, electronic access, and master-key solutions for commercial builds.
Culture + Values
  • Customer first
  • Curiosity
  • Courage
  • Performance
  • Trust
  • Six Behaviors (adopted company-wide and linked to performance reviews)
Environment + Sustainability
42% Scope 1+2 Reduction
Emissions Target
Aims to reduce Scope 1 and 2 emissions by 42% by 2030 compared to the FY 2019/20 baseline.
17% Emissions Reduction
Progress to Date
Achieved a 17% reduction in Scope 1 and 2 emissions compared to the FY 2019/20 baseline, cutting approximately 12,500 tCO₂e in FY 2023/24.
550% Solar Growth
Renewable Energy Expansion
On-site solar energy generation increased by 550% in one year, with 3 PV plants and 21,000 panels installed in Asia.
90% Waste Diversion
Sustainable Waste Management
Achieved waste diversion of approximately 90% in FY 2022/23, with a target of zero-to-landfill by 2027.
  • Included in FT/Statista Europe’s Climate Leaders 2024 for fastest GHG intensity reduction 2017–2022
  • Target net-zero (carbon neutral) by 2030 via Gold Standard offsets for residual emissions
  • Aim to reduce Scope 3 (purchased goods & use-phase) emissions by 25% by 2030 (FY 2019/20 baseline)
  • Aim to reduce energy intensity by 25% by 2030 (baseline 100.5 MWh/mCHF FY 2019/20)
  • 322 sustainability-related product certifications
  • 164 high-risk suppliers assessed via Supplier Sustainability Engagement Program
  • Scope 1+2 emissions dropped by ~12,500 tCO₂e (17% vs baseline); solar capacity up 5.5× in FY 2023/24
  • 85% of on-site energy consumption covered by energy management systems by 2030; 61% of sites in place as of 30 June 2024
  • Zero-to-landfill target by 2027; ~90% of waste diverted from disposal in FY 2022/23
Inclusion & Diversity
28% Women in Senior Roles
Senior Management Succession Candidates
28% of senior-management succession candidates are women in FY 2023/24, reflecting progress toward gender balance in leadership.
25% Women Target by 2027
Senior-Management Succession Pipeline
Aim to achieve 25% women in the senior-management succession pipeline by 2027, currently at 28% candidates.
74 Employees in Training
HiSET Training for Hispanic/Latino Employees
74 employees in Indianapolis have received language and HiSET training for Hispanic/Latino employees, with a significant increase of +825% since 2020.
  • Signatory to UN Women’s Empowerment Principles since 2022
  • Global Talent Acquisition Directive mandates DEI clause to ensure unbiased recruitment
  • Mandatory DEI eLearning and unconscious‑bias training for managers/HR in FY 2023/24
  • Female Leaders Network (Region Europe & Africa): 70 members; Women’s Network (Americas): mentorship, peer‑support, external conferences
  • EDGE ASSESS gender‑equality assessment completed in the UK; similar in India via AVTAR
  • Employee Resource Groups support minorities (e.g., Disability Committee in France)
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