Quality & Health & Safety Manager

The Quality & Health & Safety Manager will establish, lead, and continuously improve practical systems that secure product consistency, legal compliance, and a safe workplace. The role combines strategic system building with hands-on involvement across operations. The successful candidate will own the Quality and Health & Safety functions and play a key part in the company transformation.

• Carry out internal audits and coordinate external audits and certifications.
• Manage quality data, including complaints, non-conformances, reworks, and returns, and translate findings into measurable actions.
• Drive a culture of continuous improvement focused on process discipline, data integrity, and prevention of recurring issues.
• Conduct regular safety audits and inspections, maintaining readiness for HSE or FSC external audits.
• Promote a process-first approach where improvement is achieved through structure, not blame.
• Maintain and update Risk Assessments, including Fire Risk, COSHH, and task-specific assessments, ensuring corrective actions are implemented.
• Coordinate occupational health surveillance, including lung function and hearing tests, ensuring records are current and compliant.
• Build a proactive, prevention-led safety culture with clear accountability across all departments.
• Design, implement, and maintain a robust Quality Management System (QMS) aligned with ISO principles, scaled to the company’s needs.
• Conduct structured root cause analysis using professional methodologies (5 Whys, Ishikawa, FMEA, PDCA) and ensure effective corrective and preventive actions (CAPA).
• Oversee council permits and compliance for wood coating operations, including VOC and particulate controls, MDF usage, and waste management.
• Manage statutory inspection and testing programmes, including LEV systems (dust and spray booth extraction), forklift LOLER checks, and other regulated plant.
• Develop and maintain Standard Operating Procedures (SOPs) that reflect actual operations.
• Lead investigations into incidents, near misses, and unsafe conditions using structured root cause analysis, driving permanent corrective actions.
• Act as the company’s competent person for Health & Safety, ensuring full compliance with UK legislation and HSE guidance.
• Own the Quality Register and ensure closure of all NCRs and CAPA actions within agreed timeframes.

• Minimum 5 years’ experience in a Quality or Health & Safety management role within a manufacturing environment.
• Proven track record of implementing at least one full QMS from inception to successful ISO 9001 or BRC certification.
• Quality or Health & Safety management: 5 years (required)
• Demonstrated ability to build structured systems, drive process culture, and influence behavioural change.
• Strong technical expertise in continuous improvement and root cause methodologies (5 Whys, Ishikawa, FMEA, PDCA).
• In-depth understanding of UK Health & Safety legislation and compliance frameworks.

• Enhanced maternity leave
• Free parking
• Enhanced paternity leave
• On-site parking
• Cycle to work scheme
• Company pension