Property Damage Lead Mitigation Technician

Overview

• It specializes in rapid emergency response services—24/7 availability with certified teams arriving within minutes to mitigate disaster impacts.
• Projects typically include water extraction, fire and smoke remediation, mold removal, storm recovery and full-scale property reconstruction.
• Working with insurance companies, the company handles detailed damage assessments, claims coordination, and contents cleaning and pack‑out.
• Reconstruction expertise spans structural stabilization, demolition, carpentry, HVAC, roofing, plumbing and full remodels.
• Operating through franchises trained at a national center in Jacksonville, FL, franchisees earn IICRC certification to maintain consistent quality.
• As part of FirstService Brands, the company benefits from shared resources, innovation in restoration technology and industry-leading process efficiency.
• Its extensive reach across residential homes and commercial buildings makes it a trusted partner in restoring properties to pre-loss condition.

Culture + Values

• Mission: To provide opportunities for great people to deliver best‑in‑class results.
• Vision: To provide extraordinary care while serving people in their time of need.
• Core Value – Deliver what you promise: We communicate clear, realistic expectations … “Under Promise & Over Deliver.”
• Core Value – Respect the individual: We treat everyone with dignity & respect using the Golden Rule.
• Core Value – Have pride in what you do: We take ownership … lead by example with a positive “We Will” attitude.
• Core Value – Practice continuous improvement: We are a learning organization always looking for a better way.
• Truth: Truth is what is clear for all to see, know and touch … courage and conviction to do the right … when others need it most.
• 10 Serving Basics (listed exactly): 1. Ensure your words and actions align with our Brand Promise. 2. Display our Brand with pride. 3. Create Brand loyalty with everything you do. 4. Practice immediacy. 5. Engage customers to tell their story only once. 6. Educate, communicate and collaborate with the customer. 7. Solicit feedback from customers throughout their journey. 8. Be prepared, present and personal. 9. Respect the customer’s property and preferences. 10. Celebrate and confirm completion of the project with the customer.

Environment + Sustainability

Inclusion & Diversity

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