Build and maintain mutually beneficial relationships with clients
Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market
Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
Conduct 50+ daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience
Contribute to the growth of an accurate and complete database of commercial real estate inventory
Requirements
excel 365
bachelor's
cre
customer service
kpi
adaptability
Flexibility to work shifts aligned with ET, CT, MT, and PT time zones
Ability to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updates
Capability to accurately capture and enter data
Ability to be flexible and adapt to changing situations at a high growth company
8+ months experience in a customer service environment
Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environment
Demonstrated knowledge of and/or experience within the commercial real estate industry
A track record of commitment to prior employers
Evidence of strong academic performance in college
Ability to work within a team environment as well as an individual contributor
Experience communicating with internal business partners and external clients by phone
Proven success performing to metrics or key performance indicators (KPI)
Microsoft Excel 365 experience is required
Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas
Bachelor's Degree required from an accredited, not for profit University or College
Natural curiosity, persistence, and ability to conduct thorough investigative research
Benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Virtual and in person mental health counseling services for individuals and family
Life, legal, and supplementary insurance
On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
Commuter and parking benefits
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Paid time off
Tuition reimbursement
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
costar group does not provide visa sponsorship for this position.
Security clearance
pre‑employment substance abuse testing will be performed.
Company
Overview
Founded 1987
Year Established
The year the company was first established.
Offers comprehensive data on properties, tenants, leases, and market conditions globally.
Known for its pioneering technology and research, delivers powerful insights to commercial real estate professionals.
Its旗舰平台, CoStar, provides unmatched property data, news, and analytics.
Platforms used by real estate professionals, from brokers to investors to property managers.
Expanded through strategic acquisitions, including the purchase of LoopNet and Apartments.com.
Data-driven insights help clients make informed investment and leasing decisions, shaping the global real estate market.
Culture + Values
Customer Focused: We strive to make a positive impact on our customers through innovative solutions.
Ownership: We take personal responsibility for delivering results.
Integrity: We act with transparency and integrity in everything we do.
Innovation: We drive progress through creativity and technology.
Collaboration: We believe in the power of diverse teams working together to achieve more.
Excellence: We are dedicated to the pursuit of excellence in our products and services.
Environment + Sustainability
2040
Net Zero Commitment
Aims to achieve net zero carbon emissions by this target year.
Committed to energy-efficient building designs and energy-saving programs.
Uses technological advancements to reduce environmental impact.
Annually tracks and reports on carbon footprint and environmental metrics.
Inclusion & Diversity
40% Global Workforce
Women Representation
Approximately 40% of the global workforce consists of women.
Committed to creating an inclusive and diverse workplace where all employees can thrive.
Has set specific goals to increase the representation of women in leadership roles.
Implemented training programs to promote diversity awareness and inclusive leadership.