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Parking Attendant (non-driving / non-valet)
Propark Mobility
Direct patrons where to park, issue tickets, and complete daily shift paperwork at a parking facility.
23d ago
$1,300 - $1,700
Entry-level, Junior (1-3 years)
Full Time
Cleveland, OH
Onsite
Company Size
3,000 Employees
Service Specialisms
Parking management
Valet parking
Mobility services
Technology-rich platform
EV charging
Cloudpark technology
Sustainable parking solutions
Guest service delivery
Sector Specialisms
Mobility
Parking Management
Commuter Transport
Micromobility
Sustainable Parking
Valet Service
Bike Lending
Scooter Rentals
Role
What you would be doing
shift paperwork
facility maintenance
park direction
ticket issuance
exception handling
customer service
- Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
- May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
- Direct patrons where to park.
- Issue tickets to customers, recording the required information on each ticket.
- Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
- Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
What you bring
customer service
communication
fast-paced
professional
problem solving
high school
- Customer service 1 year+
- Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
- Ability to work in a fast-paced environment.
- You are at least 18 years old.
- Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
- Ability to provide customer resolution in a professional and friendly manner.
- High School degree preferred but not required.
- Flexible scheduling; paid Holidays and Wellness.
- ** Free parking while working at your assigned Propark location(s).
- Available Mornings, Evenings, Overnight
- (FT Employees) Paid vacation and an extra day-off on your birthday!!
- (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
- Free Parking!**
- The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)* *Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
- Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
- Wellness is provided according to city or state mandates
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background checks may be conducted according to company policy.
Company
Overview
1984 Founded
Year of Establishment
The company was established in 1984, marking the beginning of its innovative approach to parking and mobility services.
- A pioneer in the parking and mobility services sector.
- Delivers cutting-edge solutions including parking management, valet services, and electric vehicle charging stations.
- Serves various industries such as airports, hotels, residential buildings, and municipalities.
- Focuses on sustainability and customer experience by offering tech-enabled services like mobile app parking and automated systems.
- A leader in integrating electric vehicle infrastructure into its services.
- Operates across numerous major cities, offering both short-term and long-term parking solutions.
- Tailors parking operations to suit the unique needs of each client.
- Adopts innovative technologies to stand out in a rapidly changing industry.
- We operate with integrity, honesty, and accountability.
- We are committed to delivering exceptional service, quality, and value.
- We encourage innovation and continual improvement.
- We foster a culture of teamwork and respect.
- We prioritize the safety and well-being of our employees and customers.
- We maintain a customer-centric focus in everything we do.
2040
Net Zero Target
Aiming to achieve net zero carbon emissions.
- Committed to achieving net zero carbon emissions by 2040.
- Prioritize the use of electric vehicles in their fleet and install EV charging stations at various locations.
- Reduce energy consumption by implementing energy-efficient practices in parking facilities.
- Has partnered with organizations to support green initiatives and sustainable transportation solutions.
- Aim to reduce waste and increase recycling efforts across their operations.
- values a diverse workforce and fosters an inclusive work environment.
- focus on attracting and retaining diverse talent to ensure a broad range of perspectives.
- committed to creating equitable opportunities for all employees.
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