Instrumentation Field Service Engineer

Company logo
United Utilities
Manages water supply and sewage treatment across North West England, producing and recycling drinking water.
Perform instrumentation maintenance, installation and fault diagnosis across multiple NW sites.
6 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
North West, England, United Kingdom
Field
Company Size
6,035 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Sector Specialisms
Water
Energy
Infrastructure
Utilities
Industrial
Residential
Commercial
Buildings
Role
What you would be doing
safety compliance
fault diagnosis
planned maintenance
instrumentation service
data reporting
budget management

You’ll work independently across multiple sites, while also collaborating with a supportive team to deliver high-quality technical solutions. Your input will also contribute to capital and operational projects, helping to ensure new assets are designed with maintainability in mind.

  • Ensure compliance with Health & Safety regulations and internal procedures.
  • Investigate recurring issues and recommend long-term solutions.
  • This role involves working in confined spaces.
  • Diagnose and resolve faults in instrumentation and systems-based equipment.
  • Manage budgets and maintain financial control related to maintenance activities.
  • Perform planned maintenance to reduce downtime and improve asset reliability.
  • Deliver efficient instrumentation maintenance and installation services across operational sites.
  • Provide accurate asset performance and repair data to support decision-making.
What you bring
driving licence
rotating equipment
fault finding
electrical maintenance
health safety
apprenticeship

We’re looking for a skilled Instrumentation Field Service Engineer to support the reliability and performance of our assets across the North West. This is a hands-on role involving planned, reactive, and proactive maintenance, ensuring compliance with all regulatory and company standards.

  • Full UK driving licence (due to the mobile nature of the role).
  • Familiarity with pumps, motors, and rotating equipment in process industries.
  • Strong fault-finding and diagnostic skills across electrical systems, controls, and instrumentation.
  • Participation in an out-of-hours standby rota is required.
  • Proven experience in electrical maintenance or engineering, ideally in a field-based or utilities environment.
  • Ability to work independently while maintaining effective communication with teams and contractors.
  • Access to financial wellbeing tools and resources.
  • Solid understanding of Health & Safety practices, including risk assessments and permit-to-work systems.
  • Time-served apprenticeship or equivalent qualifications in a relevant discipline.
Benefits

We foster a diverse and inclusive workplace where everyone can thrive. Join us and be part of a team that values your contribution and supports your professional growth.

  • EVolve car scheme and ShareBuy options.
  • Up to 7.5% performance-related bonus and recognition awards.
  • 26 days annual leave (rising to 30 days with service), plus 8 bank holidays.
  • Discounts on gym memberships and digital fitness subscriptions.
  • Enhanced parental leave and employee assistance programme.
  • Company-funded healthcare plan.
  • Competitive pension scheme with up to 14% employer contribution.
Training + Development
Information not given or found
Company
Overview
Founded 1995
Year Established
Resulting from the merger of North West Water and NORWEB.
7+ Million People
Population Served
Provides essential water and sewage services across the region.
£1.9B Revenue
Annual Revenue
Demonstrates strong financial health and operational efficiency.
30+ Facilities
Renewable Energy Plants
Generating power from sewage sludge, contributing to sustainability goals.
  • It operates across North West England, supplying drinking water and treating sewage.
  • The company manages vast infrastructure, including thousands of kilometers of pipelines and nearly 600 treatment works.
  • Typical projects include reservoir management, leak detection, and wastewater upgrades.
  • Specializing in water and wastewater services, infrastructure upkeep, and renewable energy generation.
Culture + Values
  • We put people first.
  • We care about the environment.
  • We work together, share knowledge and support each other.
  • We are committed to making things better for everyone.
  • We act with integrity and are accountable for our actions.
  • We deliver what we promise.
Environment + Sustainability
50% by 2025
Carbon Emission Reduction
Aims to reduce carbon emissions by 50% by 2025 as part of broader sustainability goals.
15% by 2025
Water Leakage Reduction
Committed to reducing water leakage by 15% by 2025 to improve water resource efficiency.
£1.6B over 5 years
Environmental Investment
Investing £1.6 billion in environmental improvements over five years to support sustainability initiatives.
90% Sustainably Sourced
Sustainable Supply Chain
Ensuring 90% of materials are sourced sustainably to promote ethical and environmental practices.
  • Restoring habitats across the region with a focus on biodiversity.
Inclusion & Diversity
40% Women
Senior Leadership Gender Balance
Target for women representation in senior leadership roles by 2030.
50% Women
Entry-Level Gender Mix
Target for women representation in entry-level roles.
12% Minority
Board Members from Ethnic Minorities
Representation of ethnic minority backgrounds among board members.
  • Launching mentoring programs for women and underrepresented groups.
  • Active participation in industry diversity initiatives.
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