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Junior Sales Executive
Neighbourly®
Drive sales by following up engineer recommendations and converting leads to bookings.
2d ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Contractor
London, England, United Kingdom
Field
Company Size
1,200 Employees
Service Specialisms
Surplus food & product redistribution
Direct & grant‑based financial donations
Employee‑driven volunteering programs
Impact reporting
Community engagement support
Sector Specialisms
Home Maintenance
Home Repair
Home Enhancement
Role
What you would be doing
job reporting
admin management
estimate follow-up
estimate negotiation
customer service
data management
- Report and follow up on all engineer Further works ‘on hold’ jobs, including awaiting payments, or on hold awaiting materials.
- Handling all associated administration efficiently and accurately.
- Engineer recommendations and written estimates are followed up promptly and effectively.
- Achieving individual and team sales targets and KPIs.
- Following up on engineer recommendations for works up to around £1000.00.
- Negotiating estimates with customers to convert them into bookings.
- Managing high-volume customer interactions, ensuring excellent service and effective communication.
- Collaborating with engineers to close sales opportunities.
- Maintaining accurate and up-to-date data in Excel spreadsheets, including forecasts, pipelines, and sales outcomes.
What you bring
technical sales
crm
negotiation
problem solving
collaboration
customer focus
- Proven experience in a technical or outbound sales environment, preferably within the trade or service industry.
- Good understanding with CRM systems and Microsoft packages
- An understanding or familiarity with trades, plumbing, or property maintenance sectors.
- Excellent negotiation expertise with strong persuasion and influencing skills both written and verbal to secure sales and manage expectations.
- Strong problem-solving skills and the capacity to think creatively to overcome objections and close deals effectively.
- Ability to work collaboratively with other departments, engineers and project managers.
- A customer-centric mindset with the ability to build rapport and trust, ensuring a positive sales experience.
- Demonstrated success in meeting and exceeding sales targets and revenue goals.
- Highly organised and detail-oriented, with a strong ability to prioritise tasks in a fast-paced environment.
- Dream Doors
- Countrywide Grounds Maintenance
- Greensleeves Lawn Care
Information not given or found
Interview process
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Company
Overview
1981
Year Founded
The company traces its origins to 1981 with the establishment of the Dwyer Group.
$1B+
Annual Revenue
Generated over $1 billion in annual revenue through its global operations.
5,000+
Franchises
Supports over 5,000 franchises across six countries globally.
18
Service Verticals
Operates across 18 distinct service categories, from plumbing to landscaping.
- Seamlessly matches local consumers to vetted service experts through its global HQ in Waco, Texas.
- Known for rapid response, consistent quality, and local accountability, backed by national infrastructure and digital platforms.
- Acquired Greensleeves in 2022, expanding its lawn-care reach with 108 new locations across the UK.
- Franchise model spans both residential and commercial sectors, enabling cross-vertical referrals for operators.
- Treating others as we would like to be treated; Listening with intent; Responding in a timely fashion; Speaking calmly and respectfully; Acknowledging everyone is right from their perspective.
- Making only agreements we intend to keep; Communicating potential broken agreements early; Seeking system-based correction and proposing solutions; Operating responsibly; Communicating honestly and with purpose; Asking clarifying questions; Never speaking about anyone in a way we wouldn’t to their face.
- Continuously striving to maximise internal and external customer loyalty; Making our best effort to understand and appreciate customers’ needs in every situation.
- Having Fun In The Process
9.6 tCO₂e
Carbon Emissions
Baseline total emissions for the Carbon Reduction Plan in 2022/23, including Scope 2 (5.2 tCO₂e) and Scope 3 (4.4 tCO₂e).
9,000 tonnes
Food Redistribution
Surplus food redistributed in 2020 through the Courtauld Commitment 2030 initiative.
40 million meals
Waste Reduction
Meals saved from waste through the surplus food programme, recognized by the Edie Sustainability Leaders Award.
130.9
B Corp Certification Score
Renewed B Corp certification in October 2021, far exceeding the 80-point threshold for certification.
- Pledged to become net‑zero by 2030—including Scope 1, 2 and Scope 3 emissions (home‑working and business travel).
Committed to equal employment opportunity across age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sexual orientation
Equal Employment Opportunity
The company ensures equal opportunities for all individuals regardless of age, sex, disability, gender reassignment, marriage, civil partnership, race, religion, belief, or sexual orientation.
Working environment based on dignity, trust and respect
Workplace Culture
The company fosters a working environment characterized by dignity, trust, and respect, ensuring freedom from discrimination and supported by the Equality Act 2010 policy.
Zero-tolerance anti-bullying and anti-harassment policy
Workplace Safety
The company enforces a strict policy against bullying and harassment, applicable to all interactions with associates and third parties, with violations leading to disciplinary action.
Code of Ethics prohibits discrimination, harassment, or victimisation
Ethical Standards
The company's Code of Ethics emphasizes the importance of respecting diversity in recruitment and employee dealings while explicitly prohibiting discrimination, harassment, or victimisation.
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