Eligibility Specialist 1

Description

• Provide clear, informed communication to tenants, landlords, and partner agencies.
• Review and determine eligibility for tenants and landlords.
• Guide participants through the voucher process and compliance requirements.
• Enforce program regulations and policies while ensuring exceptional customer service.
• Administer Housing Assistance Payments (HAP) contracts, leases, and renewals.

Requirements

• AA or BA in Social Service or related field strongly preferred.
• Three years of customer service related experience or clerical related experience.
• High school diploma plus some higher level education or vocational training specializing in office skills and/or housing related subjects plus at least 4 years of directly related experience or equivalent required.
• Ability to attain Section 8 Housing Specialist Certification within 1 year of hire.
• Demonstrated computer skills necessary to effectively complete duties.
• Previous housing experience desirable.

Benefits

• Benefits package also includes 5.58% paid into WA PERS by employer, 12 company paid holidays, and generous paid time off accrual.
• Meaningful work that addresses affordable housing and homelessness in our community.
• Medical, dental, vision, life insurance, short-term and long-term disability insurance.
• A new employee in this position will be paid $24.75 - $25.99 per hour based on experience. In compliance with the Equal Pay & Opportunities Act, the full salary range is $24.75 - $34.65 per hour.
• Full-time, non-exempt, union-represented position working 40 hours per week in-person, Monday - Friday.

Training + Development

Interview process

Visa Sponsorship

Security clearance