Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs
Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion
Arranging parts or materials for click/collect where not available from usual suppliers
The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers
Running daily schedules for team of 5-6 trade Operatives (electricians, plumbers, etc)
Requirements
multi-tasking
resource planning
administration
communication
listening
Ability to multi-task to manage a demanding workload in a fast-paced environment
Excellent resource planning and administration skills
Excellent communication and listening skills
Benefits
Free Personal Trainer group sessions after work every Thursday
Employee Assistance access to a range of support and advice by telephone and a via a mobile phone app
Career development opportunities
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1996
Year Established
The company was established in 1996 as a family-led contractor.
$10–50M Revenue
Annual Turnover Range
The company has a steady turnover estimated between $10 million and $50 million annually.
2 Decades Growth
Growth Duration
The company has experienced consistent growth over a 20-year period.
2 Awards Won
Notable Accolades
The company has been recognized with Housing Excellence’s Contractor of the Year and a Bronze Considerate Constructors Scheme award.
Partner with housing associations and public sector clients on refurbishments, responsive repairs and new-build conversions.
Projects include care homes, nurseries, hospital suites and residential conversions like Gilmartins House.
Specialist sectors include social housing, healthcare facilities and defence infrastructure.
Innovations include integrated SMS tracking for operatives and piloting appointment-booking apps.
Culture + Values
Integrity and honesty in all our dealings.
Commitment to delivering the highest quality service.
A collaborative and supportive environment, fostering teamwork.
Continuous learning and professional development.
Delivering exceptional value to clients through expertise and innovation.
Environment + Sustainability
2050 Target
Ambitious climate goal
The company is committed to achieving Net Zero emissions by the year 2050, demonstrating a long-term vision for sustainability.
Active participation in sustainability initiatives and reducing waste.
Efficient use of resources and energy management strategies.
Promotion of sustainable practices across all operations.
Inclusion & Diversity
Focus on creating an inclusive environment for all employees.
Ongoing support for the recruitment and career advancement of women in leadership roles.