Commercial Dock & Door Service Technician

Description

Our Dock & Door Technicians, called Service Professionals, form the core of preventative and emergency response services. They travel to diverse sites—commercial buildings, aircraft hangars, schools, fire and police departments—to troubleshoot complex equipment issues. A typical day may involve fixing a hospital garage door one hour and repairing loading‑dock equipment at a large warehouse the next.

Service Professionals provide hands‑on customer care by troubleshooting, servicing, inspecting, installing, and repairing industrial equipment of all sizes. They maintain accurate paper and digital work orders, drive a company vehicle to multiple customer sites, and uphold safety and OSHA compliance.

• Troubleshoot, service, inspect, install, and repair industrial doors, loading docks, and dock levelers.
• Complete and maintain accurate paper and digital work orders.
• Travel to multiple customer sites using a company vehicle while ensuring safety and OSHA compliance.

Requirements

Miner offers four Service Professional levels, allowing you to start where your current skills best align and advance as you gain experience. Each level builds on mechanical understanding, electrical and hydraulic troubleshooting, and leadership capabilities.

Candidates should have 2‑4 years of relevant experience, be able to repair doors, loading docks, and dock levelers, and possess strong communication, problem‑solving, and analytical skills. A willingness to learn welding, steel fabrication, and electrical work is valued, as are hydraulic and pneumatic experience, technical school training, OEM certifications, a clean driving record, and flexibility to work nights, weekends, and holidays.

• Apprentice Level (Level I): passion for learning, basic mechanical understanding, ability to fix various products; experience a plus.
• Service Professional Level (Level II): ≥1 year related experience, basic electrical and hydraulic troubleshooting, strong customer communication.
• Senior Level (Level III): 4 years experience, proficient in hydraulic/electrical troubleshooting, repairs in AED, Highspeed, or gate fields.
• Expert Level (Level IV): ≥8 years experience, master of electrical/hydraulic troubleshooting, mechanical mindset, leadership, extensive dock‑leveler and door repair knowledge.
• 2‑4 years relevant experience with a focus on execution quality.
• Ability to repair industrial facilities and desire to learn welding, steel fabrication, and electrical work.
• Hydraulic and pneumatic experience preferred.
• Strong communication, problem‑solving, and analytical abilities.
• Clean driving record and valid driver’s license.

Benefits

Miner provides a competitive compensation package that includes quarterly bonus incentives, uniform and boot allowance, a company‑issued truck, autonomy, PTO, paid holidays, and a full benefits suite from day one covering medical, dental, vision, 401(k) and more.

• Flexibility for nights, weekends, holidays, and overtime.
• Competitive pay with quarterly bonus incentives.
• Uniform, boot allowance, and company‑issued truck (usable at home).
• Autonomy, independence, and opportunities for growth and training.
• Competitive PTO, paid holidays, and full benefits (medical, dental, vision, 401(k)) starting day one.

Training + Development

Interview process

Visa Sponsorship

Security clearance