Product Support Engineer

Description

Act as the primary point of contact (POC) for Parts and Field Service teams, supporting troubleshooting, repairs, and cross-departmental collaboration.

Travel across the USA and Canada for site measurements, vendor visits, and start-up support, ensuring project success from concept to completion.

Design welded steel structures and crane components, applying your expertise to both new and modernization projects.

Develop 2D drawings and 3D CAD models, utilizing tools such as AutoCAD and Inventor, and perform detailed structural analysis to ensure safety and reliability.

• Design Excellence: Create 2D/3D models for welded steel structures and crane components; perform structural analysis and contribute to mechanism design.
• Project Support & Travel: Coordinate schedules, ensure compliance with design standards, and travel for vendor visits, site measurements, and start-up support.
• Cross-Functional Collaboration: Serve as the primary POC for Parts and Field Service departments; support field service teams during troubleshooting and repair activities.
• Innovation & Problem Solving: Apply creativity to improve existing designs and develop solutions that enhance performance and reliability.

Requirements

This opportunity is perfect for individuals with strong design skills, or a passion to develop them, and who thrive on creativity, problem-solving, and continuous learning. At ANDRITZ, you’ll enjoy a culture of collaboration, innovation, and growth within a global organization.

• Design Skills: Strong interest and/or experience in mechanical/structural design, with a focus on improving existing designs.
• Technical Proficiency: Proficiency in AutoCAD and 3D CAD modeling tools (Inventor preferred); knowledge of welding practices and structural analysis.
• Personal Qualities: Creativity, excellent problem-solving skills, and a willingness to learn and grow.
• Education: Bachelor’s degree (BS) in Mechanical Engineering, Structural Engineering, or a closely related field (such as Civil, Aerospace, Industrial Engineering, or Materials Science).
• Preferred: Experience with cranes or heavy machinery, familiarity with FEA tools (SAP2000 or similar), and mechanisms design experience.

Benefits

Growth-Oriented: We invest in your development through training and global opportunities.

Collaborative: Work with passionate engineers and project managers who value teamwork.

• Bonus: Knowledge of electromechanical systems.

Training + Development

Interview process

Visa Sponsorship

Security clearance