Windsor Hospitality specializes in creating high-quality, bespoke hospitality experiences.
Set up and break down banquet rooms, handle AV, and assist with service.
3 days ago ago
Junior (1-3 years)
Full Time
Walnut Creek, CA
Onsite
Company Size
200 Employees
Service Specialisms
Hotel Investment & Development
Hotel Sales & Revenue Strategy
Hotel Operations
Hotel Accounting
Human Resources
Hotel Technology Systems
Sector Specialisms
Hospitality Management
Hotel Development
Branded Hotels
Independent Hotels
Select Service Hotels
Full Service Hotels
Real Estate Development
Hospitality Technology
Role
Description
room setup
equipment handling
meal service
room refresh
av setup
guest billing
Set up all meeting rooms to the specification of the guest. This included considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.
Ensures the proper handling of all equipment and supplies.
Assists in getting banquet guest checks signed and turned into the front office for proper posting.
Communicate with supervisor throughout shift to be aware of the work.
Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications.
Assists with meal service and breakdown as needed.
Freshens all meeting rooms during meal breaks by replacing ashtrays, changing clothes if necessary, refilling candy jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break tables.
Complies with all customer needs for additional charge to the guest. Notifies supervisor to add to guest check.
Ensure all water, amenities, audio visual, and breaks are in the room at least 15 minutes prior to the start of the meeting.
Requirements
customer service
heavy lifting
food service
fast-paced
high school
team player
Displays good customer relation skills when dealing with customers.
Ability to perform repetitive motions; lift, bend, stoop, walk, push, or pull heavy equipment, and stand for extended periods of time.
Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
Must thrive in a multi-tasking, fast paced working environment.
High school completion or an equivalent level of education and experience.
Knowledge of the appropriate table settings and service ware.
Required to be always in uniform when working on the property including wearing name identification badge.
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Ability to comprehend and follow instructions from supervisor.
Benefits
Exclusive Employee Hotel Discounts
Paid Sick Leave Supportive sick time policy to care for your health when you need it.
401(k) & Roth 401(k) Plans Plan for your future with employer-supported retirement options.
Recognition & Rewards Program
Paid Time Off (PTO) Take time to relax, recharge, and explore life outside of work.
Medical, Dental, Vision, Life and Disability Insurance
Flexible Spending Account (FSA) Pre-tax savings for healthcare and dependent care expenses.
Employee Assistance Program (EAP) Confidential support services for personal and professional well-being.
Enjoy complimentary On-Shift Meals (participating hotels) Enjoy a free, delicious meal provided by the hotel during each scheduled shift.
Career Growth Opportunities We promote from within and invest in your long-term success.
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
A pioneer in developing luxurious, tailored hospitality experiences.
Creating unique, memorable environments for both leisure and business travelers.
Renowned for designing high-end, immersive properties in prime locations.
Focus on quality and innovation, delivering exceptional service.
Combines architecture, design, and operations experts for seamless guest experiences.
Projects include boutique hotels, resorts, and bespoke dining experiences that redefine luxury.
Approach blends timeless elegance with contemporary flair, ensuring every project stands out.
Culture + Values
Excellence in hospitality
Commitment to integrity
Passion for service
Respect for diversity
Sustainability focus
Teamwork and collaboration
Environment + Sustainability
2050 Target
Net-Zero Carbon Emissions
A commitment to achieving net-zero carbon emissions by the year 2050.
Focus on energy efficiency through LED lighting and high-efficiency HVAC systems
Water conservation programs including low-flow fixtures and irrigation management
Implementation of waste reduction strategies, including recycling and composting
Using eco-friendly products and sustainable building materials
Inclusion & Diversity
Promoting a culture of inclusivity across all levels of the organization
Active recruitment of diverse talent with a focus on underrepresented groups
Gender parity at the leadership level
Regular training on unconscious bias and inclusive leadership
Maintaining a diverse workforce with strong gender representation