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Housing Support Worker
Progress Housing Group
Providing safe accommodation and wraparound support for people who have experienced homelessness, care leavers, and others in need, through individualized support plans and daily living skills development.
16d ago
£26,025 - £26,935
Junior (1-3 years)
Full Time
Preston, England, United Kingdom
Hybrid
Company Size
850 Employees
Service Specialisms
Property Development
Design
Construction Services
Project Management
Consulting
Engineering
Technical Services
Architecture
Sector Specialisms
Residential
Supported Living
Independent Living
Affordable Housing
Extra Care Accommodation
Community Housing
Social Housing
Property Compliance
Role
What you would be doing
flexible working
rent collection
agency support
benefits support
record maintenance
meeting support
- Work flexibly, including providing cover for colleagues as required.
- Provide excellent rent and service charge collection, including regular account monitoring.
- Ensure residents are linked into support from other agencies.
- Support residents in making claims for housing benefit and other benefits.
- Maintain residents’ records and adhere to health and safety standards.
- Facilitate and support people in decision making and involvement in their support meetings.
What you bring
microsoft office
it skills
relationship building
time management
self-motivated
travel ability
- Strong relationship-building skills and the ability to work effectively in potentially stressful environments.
- A willingness and the ability to travel with full access to your own vehicle.
- Ability to work with minimal supervision and be self-motivated.
- Good IT skills, including Microsoft Office.
- Knowledge of safeguarding procedures and the welfare benefits system (desirable).
- Effective time management and organisational skills.
- Experience working alongside people who have experienced difficult times, with a person-centred ethos.
- Empowering Work Environment: Thrive in a culture that inspires you to be your best.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- dbs check
Company
Overview
- Established with a strong commitment to building and managing quality homes across the UK.
- Focuses on providing affordable housing options to meet the diverse needs of communities.
- Handles a wide range of property management services, from maintenance to new development.
- Specializes in creating residential spaces that support both individual and family well-being.
- Engaged in large-scale projects for new home developments, regeneration of neighborhoods, and support services.
- Known for a customer-first approach, ensuring that homes are not just structures but supportive spaces for tenants.
- Works on long-term sustainability, ensuring that each development adapts to modern living standards.
- Proudly offers integrated housing solutions including care and support services for vulnerable people.
- Has been a trusted partner in numerous government-backed housing initiatives aimed at tackling housing shortages.
- We are people focused: By treating everyone fairly and understanding diverse needs and strengths, we serve people better and provide services and opportunities that positively impact the lives of customers and colleagues.
- We are forward thinking: We implement innovative solutions to overcome challenges faced by tenants, customers, communities, partners, and colleagues.
- We are genuine: Open, honest, friendly, enthusiastic, and energetic in our work.
- We are expert: We use knowledge and expertise to invest in a positive future and aim to excel in all we do.
- We are collaborative: We work in partnership with tenants, customers, colleagues, local communities, and experts to achieve more together.
33.5% electricity reduction
Energy Efficiency
Achieved through LED lighting upgrades across three communal schemes.
72.87% homes EPC C+
Energy Performance
Increased energy efficiency ratings across homes, improving average SAP score.
£650,000 funding secured
Funding Achievement
Social Housing Decarbonisation Funding (SHDF) allocated for energy efficiency improvements.
18,500 litres/day water saving
Water Conservation
Efficiency improvements achieved through water-saving devices across properties.
- Updated Environmental Sustainability Strategy aligned with Asset Management and Development covering existing and new homes, tenant engagement, fleet, offices.
- Targeting government's low‑carbon homes standard from 2025 and net zero carbon emissions from homes by 2050.
- Bid for £3.05 m grant to invest £5.85 m improving energy efficiency across 400+ homes.
- Installed heat pumps, insulation, windows/doors and solar PV in rural homes—e.g., upgraded property from EPC G to C in Burneside (~£26,000 project).
Level 2
Disability Confident Employer
Recognized for commitment to inclusive recruitment practices and support for applicants needing adjustments.
40
Wellbeing Champions
Trained mental health first aiders and champions supporting colleagues' well-being.
Four
Interns Hired
Individuals with learning disabilities or autism transitioned into permanent roles via apprenticeships and Project SEARCH.
2 of 3
Board Trainees
Trainees from the Board Diversity Programme secured committee or board positions in the 2023/24 cycle.
- Committed to inclusive recruitment with bias-reduced practices and a tracking system for applicants needing adjustments.
- Apprenticeships and Project SEARCH internships for young adults with learning disabilities/autism.
- Employee-led inclusion networks: Pride in Progress, Roots, Carers Together, Meno Movers.
- Quarterly board-level reporting on recruitment and selection policy monitoring.
- Gender data: (not explicitly stated on site; no quantifiable gender stats found).
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