Leasing Consultant

Description

• Ensure that unsafe conditions are corrected in a timely manner
• Maintain current knowledge of market and competitor
• Verify lease applications through use of credit check service and online application portal
• Prepare resident/prospect correspondence as needed
• Maintain regular and punctual attendance
• Ensure Fair Housing and company policy compliance throughout all leasing presentations
• Assist in the planning and execution of resident functions as required
• Review outside and intra-company correspondence
• Prepare and distribute accurate daily and weekly reports to upper management team
• Follow-up with prospective residents daily. Maintain acceptable call to visit and visit to application "closing ratio"
• Learn and ensure compliance with all company, local, state and federal safety rules
• Assist in responding to prospective resident complaints as directed by the Property Manager and/or Maintenance Manager
• Keep accurate records of customer traffic and leases daily using property management software system (Yardi)
• Answer phone promptly and courteously and maintain the phone traffic recording for prospect phone calls and visits
• Prepare and distribute lease renewals
• Complete lease paperwork in accordance with company policies
• Comply with all company policies and procedures
• Meet leasing goals that reach or exceed budgeted occupancy for the community
• Prepare accurate lease packages in a timely manner
• Direct staff to follow a "safety first" principle
• Maintain a professional, friendly, and inviting atmosphere in the leasing center
• Meet and qualify all prospective residents and obtain necessary guest card information
• Receive and report service calls promptly
• Work over-time hours as required to complete assignments/projects
• Assist residents with lease signing, move-in orientation, and apartment inspections as needed
• Prepare, present, and distribute daily and weekly leasing reports to upper management team using report templates as provided by upper management
• Walk the property daily to inspect the leasing path and ensure curb appeal and presentation quality. Alert upper management to issues as needed. This includes all signage, lobby, leasing center, amenity areas, model homes, common corridors and made-ready homes.
• Maintain compliance of lease application criteria
• Inspect made-ready apartments to ensure quality a minimum of 3 days prior to scheduled resident move-in
• Reduce vacancy loss by encouraging immediate move-ins and utilizing other strategies
• Attend scheduled owners' meetings, staff meetings and resident meetings as required
• Maintain a complete resident files for every resident
• Maintain general office files
• Conduct property and apartment tours with prospective residents

Requirements

• Strong interpersonal skills
• High school diploma or equivalent
• Well organized with excellent time management skills
• Ability to work with minimal supervision
• Proficient in computer programs
• 1+ years' experience in property management
• Strong customer service orientation
• Valid NJ real estate salesperson license
• College degree preferred
• Knowledge of all rules
• including Microsoft Office and Yardi

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance