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Front Desk Agent - Paseo (Seasonal)
Kw Property Management And Consulting
Provide concierge/front desk services, guest relations, reservations, and community support.
6d ago
Junior (1-3 years)
Full Time
Fort Myers, FL
Onsite
Company Size
50 Employees
Service Specialisms
Association Management
Technology Solutions
Streamlined Operations
Lifestyle Enhancement
Accounting & Finance
Sector Specialisms
Residential
Commercial
Condominiums
Homeowner Associations
Luxury High-Rise Buildings
Mid-Rise Buildings
Garden Style Condominiums
Townhome Communities
Role
What you would be doing
reservation management
lost & found
event coordination
guest relations
activity reporting
vendor partnerships
- Arrange for special requests for residents upon their request to include tickets to member events, golf outings, tours, calendar and movie information, new member/guest orientation, and any other services that would accommodate the resident's needs.
- Make reservations for dining as well as events ensuring that all necessary information is recorded properly.
- Manage the lost and found items by maintaining a log to track the items received.
- Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events.
- Establish relationships with local merchants and service providers.
- Maintain a clean and organized working environment- the concierge provides the first impression of all guests and residents of the Association.
- Greet all guests as they enter the community, conveying a positive attitude, passion, and pride in your work.
- Prepare weekly activity reports as required and submit to management.
- Communicate residents and guests concerns to management promptly. Perform all services using KWPM standard operating procedures.
- Review calendar of events, daily updates, function sheets, and hours of operation daily in order to answer questions intelligently and to help direct members.
- Interact with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner.
- Conduct all concierge services for the association as an ambassador of Paseo- with integrity and in a professional manner.
- Assist with newsletter and other mailings (stuffing, labeling) and posting of memos is mailroom.
What you bring
high school
fast paced
experience
creative
communication
- High School Diploma
- Must enjoy working in a fast paced environment with a diverse group of people.
- Previous experience in a similar role.
- Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents.
- Must have excellent communication skills and be able to communicate clear, detailed information related to the community.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
2003
Year Founded
The company has been in operation since this year, establishing a strong foundation in the real estate sector.
- quickly rose to prominence as a leading provider of comprehensive property management solutions.
- specializes in managing a diverse portfolio of residential and commercial properties, providing expert consulting services to investors, developers, and owners.
- focuses on maximizing value by integrating strategic planning, efficient operations, and in-depth market analysis to deliver optimal results for clients.
- notable projects include high-end residential buildings, mixed-use developments, and large-scale commercial spaces, positioning the firm as a key player in Florida’s real estate sector.
- service offerings also include property investment advisory, construction management, and facilities operations, serving both private clients and institutional investors.
- known for its unique blend of personalized service and industry expertise, earning a reputation for integrity, efficiency, and long-term client relationships.
- Greet everyone
- Respect
- Empowerment
- Accountability
- Trustworthy & Transparent
- The KWPMC culture is reflected in our benefits: career track, growth & development, health care options, paid time off, 401k match, employee assistance, life and disability insurance, tuition reimbursement, reward & recognition programs
- No net-zero target or sustainability goals publicly available
- No environmental or sustainability metrics, targets, or initiatives found on their website or LinkedIn
6 Female Partners
Female Representation in Partners
Reflecting equitable representation at the partner level, with six out of twelve partners being female.
6 Female Leaders
Female Ownership Increase
Six out of twelve partners are female, marking a significant increase in female leadership over the years.
- Leadership culture 'empowers people of all ethnicities and backgrounds to grow alongside the company'
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