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Mears Group Plc

Housing Support Officer

Company logo
Mears Group Plc
Provider of UK housing repairs, maintenance, care services, development and facilities management
Supporting asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met
16d ago
£27,216 - £28,917
Entry-level, Junior (1-3 years)
Full Time
Aberdeen, Scotland, United Kingdom
Hybrid
Company Size
5,500 Employees
Service Specialisms
Construction services
Property Maintenance
Housing Management
Social Care
Design
Engineering
Technical Services
Facilities Management
Sector Specialisms
Housing Management
Building Repairs and Maintenance
Housing with Care
Energy Efficiency Solutions
Public Sector Building
Affordable Homes
Personal Care Services
Homelessness Solutions
Role
What you would be doing
support provision
client interaction
effective communication
risk assessment
support packages
welfare safeguarding
  • Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met
  • Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours
  • Provide practical and emotional support to individuals and families
  • Communicate effectively with colleagues, service users, local authorities, and partner organisations
  • Identify needs and put in place support packages to promote independence
  • Carry out risk assessments and maintain accurate records for audits and compliance
What you bring
resilience
initiative
driving licence
flexible
  • Work independently, showing resilience and initiative
  • Hold a full UK driving licence
  • Flexible and willing to travel between sites
Benefits
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Access to EAP Counselling sessions
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • 25 days annual leave plus bank holidays
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Company Vehicle and Fuel Card
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • background check
  • identity check
  • security clearance & bpss check
  • proof of address
  • references
  • proof of living in the uk for the last 5 years
Company
Overview
Revenue Tops £1.13亿
Annual Revenue
The company achieved over £1.13 billion in revenue during 2024.
Founded in 1988
Year Established
The company was established in Gloucestershire in 1988.
Over 700,000 Homes
Social Homes Managed
The company maintains over 700,000 social homes across the UK.
  • Rapid growth through acquisitions and organic expansion.
  • Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services.
  • Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation.
  • Builds affordable homes, handles capital works, and offers full lifecycle facilities management.
  • Strategic acquisitions have shaped its full-service housing platform.
Culture + Values
  • Customer First – We put our customers at the heart of everything we do.
  • Make a Difference – We work with passion and drive to make a real difference.
  • Be Accountable – We take ownership and are responsible for our actions.
  • Teamwork – We believe in the power of collaboration and working together.
  • Integrity – We act with honesty and transparency in everything we do.
Environment + Sustainability
Net zero target
By 2050
A commitment to achieving net zero carbon emissions by 2050.
50% reduction target
Carbon emissions by 2030
Aiming to reduce carbon emissions by half by 2030.
  • Sustainable construction practices and solutions.
  • Investment in low-carbon technologies and renewable energy sources.
  • Reducing waste to landfill through effective recycling programs.
  • Partnerships with suppliers to improve sustainability across the supply chain.
Inclusion & Diversity
40% by 2025
Women in Leadership
Aim to achieve a gender balance target with 40% women in leadership roles by 2025.
  • Continuous monitoring and reporting on gender diversity.
  • Annual training on unconscious bias and inclusive leadership.
  • Support for gender pay gap reporting and reduction initiatives.
  • Encouraging flexible working to support diverse teams.
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