Order Handling Specialist

Description

• Focusing on achievement of defined targets, including inventory turn on finished goods, requested on-time delivery, and Net Promoter Score.
• Processing orders by coordinating with Sales, Product Marketing, Logistics, and other internal teams to ensure that customers receive accurate and timely delivery of products.
• Supporting in pre-sales or after-sales service by resolving customer issues and ensuring effective and efficient customer communication by utilizing specific commercial communication tools.
• Acting as the first port of call for customers’ queries and orders and ensuring the resolution of customer issues.

Requirements

• Degree in Diploma OR B.E. in Electrical or Mechanical Engineering (full Time)
• You should have experience in creating and processing customer orders, managing dispatch activities with payment follow-ups, and coordinating with logistics teams to ensure timely deliveries.
• You are at ease communicating in English & collaborating with cross-functional Team
• Possess an enhanced knowledge of SAP OR ERP Tool
• You are immersed in Order Management function in switchgear industry
• You must have 2 to 5 years’ experience in end to end Order Execution.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance