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Hospitality Contracts Specialist
Visual Comfort & Co.
Manage hospitality lighting contracts from order to delivery, ensuring client satisfaction.
8d ago
$29 - $31
Junior (1-3 years)
Full Time
Houston, TX
Office Full-Time
Company Size
1,014 Employees
Service Specialisms
Lighting Design
Product Design
Custom Manufacturing
Interior Design
Sourcing
Sector Specialisms
Residential
Commercial
Architectural
Decorative
Lighting Design
Ceiling Fans
Role
What you would be doing
order monitoring
order management
documentation review
issue troubleshooting
spec analysis
shipping coordination
- Monitor open orders and ensure all items have a clear fulfillment plan and delivery timeline
- Facilitate order management and fulfillment for assigned hospitality accounts and projects
- Review and prepare supporting documentation such as spec sheets, finish approvals, and invoices
- Troubleshoot issues related to order specifications, delays, or production changes
- Manage communication of project status updates to clients (daily, weekly, or as needed)
- Analyze order details to confirm accuracy of specifications and contract compliance
- Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems
- Coordinate with freight forwarders and internal stakeholders for shipping logistics
What you bring
sap
excel
outlook
bachelor's
2-4 years
communication
- Must demonstrate maturity in judgement, dependability, and schedule adherence
- Exhibits and adheres to the established Visual Comfort Company Values
- Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule while being present in the workplace to effectively collaborate and communicate amongst co-workers and teams
- Ability to prioritize multiple tasks and navigate changing priorities with professionalism
- Strong aptitude for and proficiency navigating ERP systems (SAP required), Excel, and Outlook
- Bachelor’s degree in Business Administration, Supply Chain Management, Hospitality Management, or Interior Design preferred
- Experience in interior design, custom home building products, luxury home furnishings and/or lighting industry strongly preferred
- Exceptional organizational and time management skills, with high attention to detail
- Ability to deliver results both independently and in collaboration with cross-functional teams
- Available to work a flexible schedule, including weekends, early mornings, or evenings as needed
- 2 to 4 years’ previous experience in client service, project coordination, or order management
- An equivalent combination of education and experience will be considered for this role
- Demonstrate exceptional communication across all channels including email, phone, and meetings
- Company provided Life Insurance and Short-Term Disability
- Generous Vacation and Paid Time Off Programs
- Team Member discounts on Visual Comfort Products
- Closed on all major holidays
- Competitive Medical, Dental and Vision Benefits
- Competitive compensation
- 401(k) Employer Match
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1987
Year Established
The company was established in 1987, marking the beginning of its legacy in the lighting industry.
2017 Merger
Circa Lighting
The company merged with Circa Lighting in 2017, expanding its product offerings and market reach.
2023 Unification
Unified Brands
By 2023, the company had successfully unified its brands under one name, streamlining operations and brand identity.
- Began as a boutique lighting maker blending craftsmanship with artistic flair.
- Partnerships with high-profile designers including Kelly Wearstler, Ralph Lauren, and Aerin.
- Headquartered in Houston with showrooms across the US and UK, serving residential and commercial markets.
- Privately held and backed by private equity.
- Product portfolio includes decorative and architectural fixtures, ceiling fans, outdoor lighting, and custom collections.
- Unique collaborations feature Marie Flanigan’s textured lanterns and Paloma Contreras’s antique-inspired collection.
- Teamwork
- Quality
- Integrity
- Results
- Innovation
- Maintains a cross-functional ESG team led by the COO, covering climate impacts, responsible sourcing, and human rights.
- Requires all suppliers to sign and comply with the Supplier Quality Manual and Code of Conduct based on SA8000 and international human rights standards.
- Partners with Assent, Inc. for supplier risk assessments on forced and child labor, with annual audits; no major non-compliances identified.
- Commits to audit largest suppliers yearly and remediate any ESG issues, including terminating relationships if unresolved.
- No public DEI strategy or gender diversity statistics available.
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