Professional Learning Instructional Designer

In support of this mission, the Professional Learning Instructional Designer will collaboratively lead design and implement innovative professional learning projects and experiences. The Professional Learning Instructional Designer will further cultivate a culture of learning and innovation at the Tollway

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.

• Utilize data analysis to determine programmatic improvements
• Design and develop learning experiences across various delivery modes, including in-person training, virtual sessions, e-learning modules, hybrid learning as well as on the job experiences
• Act as an administrator and user solution support for Learning Management System
• Collaboratively strategize and plan for future programmatic growth and excellence
• Write scripts for and create video and audio content
• Develop and execute evaluation processes to track impact
• Analyze learner needs using instructional design best practices
• Design and develop innovative learning content (e.g., infographics, multimedia, games, etc.)
• Facilitate learning sessions in-person, virtually and hybrid variations

• Ability to plan and participate in highly collaborative projects
• Ability to manage multiple projects and work effectively with moderate supervision in a fast-paced complex environment
• Ability to maintain confidentiality
• Ability to collaborate with stakeholders at all levels of the organization
• Highly skilled in facilitating virtual and in-person learning experiences in a clear and engaging manner
• Ability to use a range of technology and tools, including but not limited to: Microsoft Office, video and editing software and course authoring tools
• Demonstrated experience applying innovative approaches to instructional design and adult learning
• Excellent graphic design skills
• Completion of a skills assessment
• Bachelor’s degree from unaccredited college in a related field of study or the Equivalent of Education and Experience
• Superior organizational, problem solving and critical thinking skills
• Highly customer service oriented
• Exceptional ability to leverage the Learning Management System to benefit the organization and all users.
• Active learning design and facilitation experience
• Exceptional writing and verbal skills
• Three years of experience designing learning for organizations

The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.

• Slide Decks