Mobilisation Coordinator

Description

The Mobilisation Coordinator plays a key role in supporting the successful planning, coordination, and delivery of new project and contract mobilisations within the Repairs & Maintenance and Voids sector. Acting as a central point of coordination between project teams, operational delivery, and client stakeholders, the role ensures that all operational, compliance, and resource requirements are in place for a seamless transition from contract award to live service delivery

• Support the Contract Manager who will serve as a key point of contact for clients during mobilisation, providing regular updates and managing expectations.
• Coordinate and support operational readiness by ensuring people, processes, systems, and assets are in place prior to go-live.
• Work closely with Operational, HR, IT, Fleet, Procurement, Commercial and Training teams to deliver joined-up mobilisation readiness and adherence to process.
• Support post-mobilisation reviews to capture lessons learned and improve future processes.
• Identify potential risks to mobilisation and escalate issues promptly.
• Support the Contract Manager to ensure smooth customer experiences during project transitions, addressing operational queries promptly.
• Support contingency planning to mitigate delays or operational challenges.
• Work with Compliance, H&S, and Quality teams to align mobilisation activities with internal and client standards.
• Coordinate and execute end-to-end mobilisation plans, maintaining timelines, milestones, and risk registers.
• Identify opportunities to streamline processes and enhance automation in mobilisation workflows.
• Maintain an audit trail of key mobilisation deliverables, ensuring full traceability.
• Track resource utilisation and highlight risks or inefficiencies that may affect commercial commitments.
• Maintain accurate documentation, progress trackers, and compliance records to demonstrate readiness.
• Support coordination of recruitment, onboarding, and training of operatives and administrative staff in line with contract needs.
• Monitor mobilisation progress against KPIs and escalate risks or dependencies proactively.
• Collaborate with client and internal stakeholders to ensure service delivery expectations are met from day one.
• Facilitate effective communication and knowledge transfer between mobilisation and business-as-usual teams.

Requirements

• Adaptable and resilient under pressure.
• Familiarity with risk, issue, and action tracking within complex operational environments.
• Strong attention to detail and ability to work under pressure in fast-paced environments.
• Collaborative team player who builds strong relationships across departments.
• Proactive and solution-oriented mindset.
• Excellent organisational and project coordination skills with the ability to manage multiple workstreams.
• Strong stakeholder engagement and communication skills across all organisational levels.
• Understanding of project mobilisation and operational readiness principles.
• Confident communicator with a focus on delivery and accountability.
• Awareness of social housing compliance requirements, health & safety regulations, and KPI frameworks.

Benefits

Salary: £45,000

Training + Development

Interview process

Visa Sponsorship

Security clearance