Leading IoT‑powered operating platform that connects construction assets, people and processes to eliminate downtime.
Do you thrive at the intersection of technology and customer success? In this role you’ll act as a trusted technical advisor for forward‑thinking construction companies, helping them unlock IoT potential, solve complex integration challenges and shape fleet operations. You’ll bridge customers and innovation, ensuring key accounts gain maximum value, validating new features with early adopters and feeding insights back into the product roadmap.
The position is based in our London, ON or Kitchener, ON offices, with a flexible hybrid model, and we also welcome remote candidates across Canada, preferably in Eastern or Central time zones to support collaboration across EMEA and AME.
We are looking for candidates with a bachelor’s degree in engineering, computer science or a related field (advanced degree a plus), extensive experience in technical account management or customer‑facing roles within SaaS/IoT, deep knowledge of IoT architecture and protocols, strong communication skills and a proactive, strategic mindset. If you don’t meet every requirement but are excited about the role, we encourage you to apply.
We offer a fast‑moving, agile SaaS environment where you can grow internally; the company expanded from 150 employees in 2020 to over 450 today. Your personal and professional development is supported through training, coaching, mindfulness programs and an open feedback culture focused on impact at the individual, team and organizational level. Flexible work arrangements and provision of necessary IT equipment further enable you to structure your routines effectively.