Assist residents from beginning to end of the rental process.
Handle customer and tenant relations and ensure all issues are being addressed promptly and with a high level of customer service.
Host community events and ensure they are complying with American Property Management’s Quality Standards.
Tour units with prospective tenants and highlight the qualities and selling points of the property/units.
Maintain knowledge of the current area market.
Prepare and maintain reports for managers.
Requirements
microsoft office
high school
customer service
multifamily
fair housing
detail-oriented
Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws preferred.
Lease up experience preferred.
Proficient in effective communication and teamwork.
On-Site Requirement: This position requires physical presence at your job location during the scheduled hours. Must be able to reliably commute or be planning to relocate before starting work. Please note that we are unable to consider current residents of the property for this position.
Demonstrates exceptional attention to detail and organizational abilities.
Fluent in English, with strong reading, speaking, and writing skills.
1+ years’ experience in the multifamily/student housing industry within the last 10 years preferred.
High school diploma or GED required.
2+ years' experience in customer service is required.
Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
Benefits
401k contribution opportunity with an annual company match.
Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
$23 to $25_/_Hour]*
10 paid holidays, including 2 personal holidays of your choice.
A fun culture with team-building activities and events.
Compensation Package–
Competitive starting wages (listed above).
Comprehensive training programs and development opportunities.