New Customer Implementation Project Manager

Description

• Facilitate business relationships and integrate activities with various TPS departments to ensure successful implementation and support project efforts.
• Works with various internal TPS groups to act as the liaison between TPS and Customer for contracted services, plans, schedules, and issues during customer implementation.
• Coordinate and lead onboarding meetings such as recurring calls with customers and implementation meetings, and document/publish meeting notes using the vended Project Management software.
• Manage projects and project pipelines within vended Project Management software.
• Prepare project plans, timelines and documents for projects.
• Serves as the liaison between External Customers and Internal Teams including Origination, Commercial Operations, Energy Management, Back Office and IT Groups.
• Lead projects and other project personnel to ensure timely onboarding of customers, compliance of contractual obligations, market requirements and timelines, established methodologies and best practices.
• Reports and updates on project implementation activities and schedules.
• Promotes good communication and cooperation among TPS’s departments.
• Enhance TPS’s reputation and integrity by demonstrating expert market knowledge and character.
• Read and understand contracts and/or legal documents to facilitate appropriate projects.
• Monitor and report to management on the status of project efforts, anticipating/identifying issues that inhibit the attainment of project goals and implementing corrective actions
• Formulate, define, and document project scope and objectives, ensure project deliverables are complete, and devise/modify action plans to resolve project roadblocks.

Requirements

• A methodical and analytical approach to solving problems.
• Quick study with the desire to continuously develop and grow professionally and personally.
• An ability to explain technical information to non-technical people.
• Willingness to work long hours, as necessary, to get the job completed on time and at the highest level of quality.
• Contributes ideas and builds off others’ ideas.
• 3+ years of experience in the energy industry, electricity market experience preferred.
• Ability to effectively manage and work on multiple projects simultaneously.
• Dependable, reliable, and predictable attendance is required.
• Ability to work effectively, communicate, and relate to a wide variety of personalities at different levels.
• Bachelor’s Degree preferred.
• Ability to interface with diverse personalities.

Benefits

• Adoption benefits
• Long-term disability coverage
• Wellness programs
• Employee assistance program
• Excellent 401(k) plan
• Health/dependent care flex accounts
• Incentive-based, competitive salary packages
• Generous sick leave
• Charitable giving program
• Paid maternity/paternity leave
• Tuition assistance
• Paid vacations and holidays
• Health, dental, vison, disability, and life insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance