Learning & Development Administrator

Description

• Prepare and send multilingual email campaigns and notifications. (L&D Network, module launches, newsletters).
• Communicate evaluation results to stakeholders.
• Perform consistency checks & ensure data accuracy of employee training history
• Offer clear guidance and solve issues to ensure users have smooth experience.
• Format and reconcile data with HRMS, conduct utilization rate analysis
• Consolidate and analyze training data for mandatory reporting purposes using Power BI & Excel
• Manage end-to-end service tickets on queries regarding the platform
• Schedule and organise training sessions, workshops, and e-learning programs, sending invitations & tracking attendance.
• Update the Academy’s catalogue and publish posts on Genius or external media.
• Assist in tracking training budgets, expenses, and invoice processing.
• Manage licenses & users; conduct utilization rate analysis, support promotional campaign
• Monitor the progress of ongoing modules by generating reports and sending regular information and alert emails.
• Organize and update training schedules with external providers.
• Ensure up-to-date training catalogues on the LMS platforms
• Export and verify training evaluation data.
• Responds to user enquiries related to logging in and signing up for courses

Requirements

• Strong command of Microsoft Office tools (Excel, Outlook, Teams, SharePoint),
• Proficiency in LMS/TMS platforms (Oracle); knowledge of Percipio and Pinnacle is a plus.
• 2-5 Years of work experience in L&D
• English- Must Have
• MBA (HR) - Good to have
• Interpersonal Skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance