Contracts Manager

Key Responsibilities

• enquiry management
• pipeline management
• power bi
• monthly reporting
• trend analysis
• bid pipeline

Tasks

-Manage the various enquiry channels within the business daily. Make sure that all enquiries are respond to in a timely manager, and escalate opportunities to more senior team managers where appropriate -Supporting the annual price review process -Manage and maintain on a monthly basis a pipeline for strategic opportunities within Commercial, overlayed with renewals for existing managed accounts. This will allow better risk management and forward planning for resource -Review the Power BI Management suite of a weekly basis. Identify and take appropriate action for any key shortfalls against targets. This will allow the business to react quicker to any challenges or opportunities -Create and maintain a register of required monthly reporting for all LA customers, whilst also creating, submitting and answering any queries on that data. -Support the team with field-based work on a weekly basis, including but not limited to: -Creating and reviewing trend analysis on all processing customers, following up with customers who have reduced or stopped tipping waste, or highlighting increased value for higher level account management -Managing monthly reporting for Local Authority customers -Managing the Processing bid pipeline and completing initial stage tasks such as PQQs and ROIs -Handling challenging situations, such as TTTs and price increases -Qualifying and logging all inbound opportunities, with the intention of closing all lower-medium value ones, and supporting the CM team with higher value ones -Managing low-medium value Processing customers, maintaining quality and encouraging organic growth -Completing compliance visits on customer sites

Requirements

• waste industry
• analytical
• account management
• sales
• gcse maths
• sustainability

What You Bring

-Good interpersonal skills -Experience in the waste industry is desirable -The ability to track and report on their own performance -Good analytical skills -The ability to communicate effectively -Experience in managing accounts and customers -Experience managing customers, accounts and sales is a requirement (minimum 3 years ideally) -A good work ethic and willingness to learn -GCSE level in Maths and English will support the communicative and analytical sides of the role -A formal qualification or personal interest in sustainability would also support this role significantly.

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Benefits

-Social Value events -Any form of business management qualification will be a bonus. -Good time management