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IT Technician
Layton Construction
A national commercial construction firm delivering complex projects since 1953.
Support hardware/software, Windows, M365, and phone systems for end users.
4d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Sandy, UT
Onsite
Company Size
1,500 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
General Contractor
Sector Specialisms
Commercial
Interior Construction
Role
What you would be doing
laptop configuration
computer setup
warranty claims
technical support
network testing
May be required to occasionally work after hours and weekends.
Assists the Help Desk Manager with the configuration and repair of laptop computers, and setup and deployment of new computers.
Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs.
Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems.
What you bring
windows 10
windows server
microsoft 365
a+
associates degree
networking
Must have experience installing and maintaining Windows 10 and Windows 11. Experience maintaining Windows Server 2016 and higher is a plus.
Must have valid license and good driving record.
Occasionally lift 50 lbs.
Previous technical training preferred.
Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others.
Experience setting up, configuring and maintaining accounts in Microsoft 365.
Associates degree in Computer Science or related work experience.
Possess a basic understanding of how Teams phone systems work and how to troubleshoot.
Must have experience with direct user support in a large, networked environment.
Must have good written and oral communication skills.
Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc).
Desktop and mobile phone system support, troubleshoot phone related problems and setup new users.
Exercises sound professional judgement in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem.
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