Guest Services Representative - TownePlace Suites

Overview

Front desk representative handling guest services, reservations, and cash.

Key Responsibilities

• reservations
• facility info
• check‑in
• check‑out
• guest requests
• phone answering

Tasks

-Taking, modifying, and canceling guest reservations. -Communicating hotel facilities and services to all guests. -Assisting guests with arrivals and departures. -Responding to guest requests and inquiries. -Providing information on the local area and points of interest. -Answering front desk phone.

Requirements

• teamwork
• independent
• high school
• weekend
• math
• customer service

What You Bring

-The ability to work in both a team environment and independently. -A high school diploma or general equivalent (GED) preferred. -Availability to work weekends and holidays is required. -Strong math, reading, and communication skills. -Customer service experience.

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Benefits

-Excellent benefits including medical, dental and vision available for full-time coworkers. -Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year. -Access to the High Healthy Rewards program -401(k) Retirement Plan with a company match. -Fun working environment! We feel that work should be fun, and the management teams do all they can to promote a fun working environment.

About High Companies

-Combining engineering, logistics, and design-build expertise, they take projects from blueprint to build-out with seamless coordination. -They serve diverse sectors—industrial plants, commercial complexes, residential developments, and vital infrastructure works. -Their typical projects range from large-scale manufacturing facilities to mixed-use commercial campuses and transit hubs. -Financially robust, they sustain steady revenue through integrated services that reduce client risk and improve efficiency. -Known for tackling complex challenges, they’ve successfully delivered projects in demanding environments worldwide. -An unusual highlight: their vertically integrated model includes in-house logistics, boosting control over project delivery.

Sector Specialisms