Lead TMC Operator
Ferrovial
Lead TMC Operator overseeing traffic center operations & supporting staff
7 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Dallas
Field
Company Size
25,501 Employees
Service Specialisms
Highways
Airports
Construction
Energy Infrastructure
Mobility Infrastructure
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
device monitoring
issue tracking
sop compliance
performance analysis
training development
reporting
- Monitor ITS devices, (i.e., CCTV Cameras DMS, etc.) reporting equipment failures and tracking the resolution to reported issues.
- While performing the duties of this job, the employee is regularly required to talk or hear
- Ensure Operators understand and comply with TMC SOP Procedures when performing work duties.
- Assist in prioritizing workload assignments and communicate priorities for each shift. Work closely with the Supervisor to correct errors and resolve day-to-day processing issues.
- Keep TMC Manager and Supervisor advised of potential department and personnel issues.
- Assist with creating or updating training manuals and other daily documents and forms used in the TMC.
- Work jointly with the Supervisor to provide training and coaching to support the teams continued development.
- Provide department support assisting the Supervisor in providing daily leadership and direction to TMC Operators.
- The employee is frequently required to stand, walk and sit
- Assist Supervisor in tracking performance data and analyze for trends and opportunities. Make recommendations and respond to changing operational needs effectively, e.g. staffing and process changes.
- Assist with data collection to include in monthly TMC Operation and Performance Reports.
What you bring
microsoft office
traffic ops
lead experience
high school
customer service
problem solving
- Excellent verbal, listening and written communication skills.
- The employee must occasionally lift and/or move up to 10 pounds
- Must be proficient in Microsoft Office and other PC based programs
- Excellent customer service skills
- Ability to interact with colleagues in a self-managed team structure
- Demonstrate ability to perform all essential job duties as outlined in the TMC Operator job description.
- Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer
- Thorough knowledge of LBJ/NTE Traffic Management Center operations
- Minimal travel required - a NTE location for short durations
- Ability to establish and maintain effective relations with all upper management, internal and external departments, State agencies, the general public, and department personnel.
- Ability to coordinate real time activities and initiate immediate response
- Minimum of 2 years’ experience in a Lead or Supervisory capacity supporting a team in a dispatch, distribution, or call center environment.
- Type at least 30-35 WPM
- Must be able to multitask, problem solve, and implement innovative processes within a fast-paced environment while remaining calm and effective under pressure
- Accurately and quickly read maps
- High School High Diploma or equivalent training.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
€9.1B
Annual Revenues
The company reported approximately €9.1 billion in revenues in 2024.
€29.6B
Market Cap
The company maintained around €29.6 billion in market capitalization in 2024.
- Founded in 1952 by Rafael del Pino, the company began as a railway construction firm in Spain and evolved into a global infrastructure powerhouse.
- Its business model centers on four integrated divisions—Toll Roads, Airports, Construction and Energy—allowing end-to-end project delivery across the asset lifecycle.
- It operates iconic transport projects like the 407 ETR toll road in Canada and the JFK New Terminal One airport concession, expected to open in 2026.
- Construction efforts include landmark works such as Madrid’s Terminal 4, the Guggenheim Museum Bilbao, and major metro and highway systems.
- In energy, the firm develops and operates renewable projects—solar, wind, transmission lines—and emerging tech like vertiports and hydrogen.
- Flagship assets include managed airports in the UK (Heathrow, Glasgow, Aberdeen, Southampton) and major U.S. highways such as LBJ Express in Dallas.
- Its history is marked by strategic asset rotation, like divesting mature stakes in Heathrow and reinvesting in growth-oriented concessions.
- Integrity
- Innovation
- Sustainability
- Excellence
- Respect
2050
Net Zero Target
Aim to achieve net-zero emissions by the year 2050.
- Reduction of Scope 1, 2, and 3 emissions
- Integration of circular economy principles
- Investment in renewable energy
- Committed to reducing carbon footprint in operations
- Sustainable infrastructure development
50% Female Representation
Leadership Diversity Target
Aiming for gender parity in senior management roles by 2025.
- Gender balance in leadership positions
- Training programs focused on inclusive leadership
- Workplace equality initiatives
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