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Income Officer

Company logo

Stonewater

Assist customers with rent/service charge payments and debt resolution for social housing.
8 days ago ago
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
England, United Kingdom
Hybrid
Company Size
1,000 Employees
Service Specialisms
Property Development
Consulting
Project Management
Construction Services
Engineering
Sector Specialisms
Residential
Social Housing
Role

Description

account review
customer contact
debt support
caseload management
benefit advice
repayment planning

Requirements

dbs check
work permit
social housing
benefits
customer service
communication

Benefits

Training + Development

Information not given or found

Interview process

Visa Sponsorship

Information not given or found

Security clearance

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Company

Overview

Culture + Values

Environment + Sustainability

65.3% SHIFT Score
Environmental Performance Rating
Achieved a 65.3% score in the Financial Year 2023–24, reflecting strong environmental performance metrics.
77% EPC Homes
Energy Efficiency Standard
More than 77% of homes meet the EPC C or higher rating, ensuring energy efficiency and reduced carbon emissions.
209 Retrofit Upgrades
Energy Efficiency Program
Completed energy-efficiency upgrades on 209 homes in FY 2023–24, contributing to overall sustainability goals.
6 Trees per Home
Sustainability Initiative
Plants six trees for every new home built, enhancing biodiversity and carbon sequestration efforts.

Inclusion & Diversity

Top-10 ranking
Ethnicity Awards
Achieved Top-10 ranking for both Outstanding Employer and Employee Networking Group in the Ethnicity Awards.
Four-time winner
Ethnicity Award
Recognized as a four-time winner of the Ethnicity Award for race inclusion.

Articles

Careers at Stonewater
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