Voids Coordinator

Description

• Own the voids workflow: Manage the process from start to finish, ensuring every stage is completed safely, efficiently, and in line with housing sector best practice.
• Drive safety and quality: Apply your knowledge of site safety and housing regulations to ensure compliance at every step.
• Keep records and report: Maintain accurate records and produce clear, practical insights to support operational decisions.
• Coordinate across teams: Work closely with Repairs, Lettings, Asset Management, Compliance, and Estate Services to keep things moving.
• Work with contractors: Liaise with external partners to keep works on track and resolve any workflow delays.
• Spot and solve problems: Track daily progress, identify delays or risks, and resolve issues quickly escalating where needed.
• Champion best practice: Recommend improvements to make the process more efficient, consistent, and transparent.
• Lead and challenge: Chair weekly review meetings, assign actions, and hold everyone accountable for their part in the process.

Requirements

• Proven ability to coordinate operational processes with multiple stakeholders.
• GCSEs (or equivalent) in Maths and English (Grades A*-C)
• Attention to detail, reliability, and clear communication especially when working on time sensitive projects.
• Strong understanding of the voids lifecycle
• Strong focus on safety, with up to date knowledge of regulations and site standards.
• Relevant trade qualification or time-served experience
• Experience leading or coordinating teams
• Direct experience working in housing, social housing, or property management.
• Hands-on experience managing or coordinating the voids process
• IT skills
• IOSH Managing Safely or similar

Benefits

• Collaborative Culture Work in a supportive environment that values teamwork
• Inclusive and Accessible

Training + Development

Interview process

Visa Sponsorship

Security clearance