IT Analyst at Pritchard Industries in Duluth, GA | USD75,000-85,000 | Kablio

Role

Description

security monitoring

vendor coordination

end‑user support

system updates

troubleshooting

backup checks

Monitor security alerts, logs, and determine if the alert is a threat or false positive
Place service calls with third party vendors as appropriate
Fixing End user issues
Serve as the first point of contact via in-person requests, telephone or e-mail for Pritchard Industries and their divisions employees requiring technical assistance
Applying Updates
Perform general system and computer operations as required including but not limited to:
Redirect unresolved issues to the next level of IT support personnel
Perform troubleshooting as required using appropriate diagnostic techniques
Learn new technologies as the workload of the IT Department dictates
Provide excellent customer service (Pritchard Industries and their divisions are the “customers”)
Checking Backups/Logs/etc.
Troubleshoot, diagnose, and resolve technical hardware and/or software issues

Requirements

azure ad

ms defender

windows os

excel

1-3 years

problem solving

Outstanding problem solving and analytical skills
Azure AD/Entra ID
MS Purview
MS Defender console
Microsoft Windows operating system
Openness and desire to learn new technologies as the companies’ technology infrastructure evolves over time
Outstanding Microsoft Excel and Microsoft Outlook skills
Microsoft server software
Azure services, resource groups
Solid technical understanding of the following:
Network security and anti-virus tools
AV/Endpoint Detect and Respond tools
Network monitoring tools
Outstanding working knowledge from an administration / technical perspective of the following:
Minimum 1-3 years of work experience in a similar role providing help desk/desktop support services, or technical analyst roles to in house personnel and remote personnel and systems
Excellent communication and interpersonal skills
Strong knowledge of computer systems, hardware, software, especially cloud-based tools and SaaS.

Benefits

Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
Salary range 75,000 - $85,000/year
Personal computers
Health Benefits Package
Opportunity for growth
Wireless access point configuration and setup
Paid holidays and vacation time

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1988

Company Establishment Year

marks the beginning of a leading facilities management provider.

The company offers a broad range of services, including janitorial, maintenance, and specialized cleaning.
Pritchard serves diverse sectors, focusing on both commercial and residential properties.
Over the years, Pritchard has built a reputation for reliability, delivering exceptional results with a personalized touch.
Known for their commitment to providing quality service through a network of skilled professionals.
Typical projects include ongoing facility management, post-construction cleaning, and specialized maintenance tasks.
Their strong client base includes top-tier businesses, with long-term relationships fostered through consistent performance.
Operations are nationwide, providing scalable solutions for organizations of varying sizes.

Culture + Values

The company maintains high standards of honesty and professionalism.
They embrace change and utilize advanced technologies and efficient processes.
Clients are recognized as unique, with services tailored to meet specific needs.
Efforts include using eco-friendly products and reducing waste wherever possible.

Environment + Sustainability

Use of EPA-certified green cleaning products that are biodegradable, non-toxic and safe for people and the planet.
Compliance with LEED certification requirements; active membership in the US Green Building Council and Green Seal certification.
Energy-efficient equipment and water conservation measures (high-efficiency washing systems, microfiber tools) reducing resource consumption.
Routine tracking of environmental performance via waste-reduction programs, advanced equipment, and eco-friendly procedures.
Committed to long-term environmental stewardship through ongoing staff training in sustainable practices aligned with OSHA, EPA, CDC and WHO guidelines.

Inclusion & Diversity

Frontline team includes professionals from diverse backgrounds collaborating via open communication, shared ideas & mutual respect.
Invested in 'people' through professional development, recognition & a balanced work environment to ensure employees perform at their best.
Leadership emphasizes integrity, accountability & a strong work ethic to cultivate a productive, results‑oriented team.
No available public data on gender ratios, gender pay equity, leadership diversity or specific numeric DEI outcomes.

Articles

Careers

Locations

About Us

Reddit – Marketing Specialist Hiring

Role

Description

security monitoring

vendor coordination

end‑user support

system updates

troubleshooting

backup checks

Monitor security alerts, logs, and determine if the alert is a threat or false positive
Place service calls with third party vendors as appropriate
Fixing End user issues
Serve as the first point of contact via in-person requests, telephone or e-mail for Pritchard Industries and their divisions employees requiring technical assistance
Applying Updates
Perform general system and computer operations as required including but not limited to:
Redirect unresolved issues to the next level of IT support personnel
Perform troubleshooting as required using appropriate diagnostic techniques
Learn new technologies as the workload of the IT Department dictates
Provide excellent customer service (Pritchard Industries and their divisions are the “customers”)
Checking Backups/Logs/etc.
Troubleshoot, diagnose, and resolve technical hardware and/or software issues

Requirements

azure ad

ms defender

windows os

excel

1-3 years

problem solving

Outstanding problem solving and analytical skills
Azure AD/Entra ID
MS Purview
MS Defender console
Microsoft Windows operating system
Openness and desire to learn new technologies as the companies’ technology infrastructure evolves over time
Outstanding Microsoft Excel and Microsoft Outlook skills
Microsoft server software
Azure services, resource groups
Solid technical understanding of the following:
Network security and anti-virus tools
AV/Endpoint Detect and Respond tools
Network monitoring tools
Outstanding working knowledge from an administration / technical perspective of the following:
Minimum 1-3 years of work experience in a similar role providing help desk/desktop support services, or technical analyst roles to in house personnel and remote personnel and systems
Excellent communication and interpersonal skills
Strong knowledge of computer systems, hardware, software, especially cloud-based tools and SaaS.

Benefits

Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
Salary range 75,000 - $85,000/year
Personal computers
Health Benefits Package
Opportunity for growth
Wireless access point configuration and setup
Paid holidays and vacation time

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1988

Company Establishment Year

marks the beginning of a leading facilities management provider.

The company offers a broad range of services, including janitorial, maintenance, and specialized cleaning.
Pritchard serves diverse sectors, focusing on both commercial and residential properties.
Over the years, Pritchard has built a reputation for reliability, delivering exceptional results with a personalized touch.
Known for their commitment to providing quality service through a network of skilled professionals.
Typical projects include ongoing facility management, post-construction cleaning, and specialized maintenance tasks.
Their strong client base includes top-tier businesses, with long-term relationships fostered through consistent performance.
Operations are nationwide, providing scalable solutions for organizations of varying sizes.

Culture + Values

The company maintains high standards of honesty and professionalism.
They embrace change and utilize advanced technologies and efficient processes.
Clients are recognized as unique, with services tailored to meet specific needs.
Efforts include using eco-friendly products and reducing waste wherever possible.

Environment + Sustainability

Use of EPA-certified green cleaning products that are biodegradable, non-toxic and safe for people and the planet.
Compliance with LEED certification requirements; active membership in the US Green Building Council and Green Seal certification.
Energy-efficient equipment and water conservation measures (high-efficiency washing systems, microfiber tools) reducing resource consumption.
Routine tracking of environmental performance via waste-reduction programs, advanced equipment, and eco-friendly procedures.
Committed to long-term environmental stewardship through ongoing staff training in sustainable practices aligned with OSHA, EPA, CDC and WHO guidelines.

Inclusion & Diversity

Frontline team includes professionals from diverse backgrounds collaborating via open communication, shared ideas & mutual respect.
Invested in 'people' through professional development, recognition & a balanced work environment to ensure employees perform at their best.
Leadership emphasizes integrity, accountability & a strong work ethic to cultivate a productive, results‑oriented team.
No available public data on gender ratios, gender pay equity, leadership diversity or specific numeric DEI outcomes.

Articles

Careers

Locations

About Us

Reddit – Marketing Specialist Hiring