Customer Support Specialist - Irrigation

Description

• Engage with a diverse customer base and contribute to the success of Toro’s irrigation business.
• Support the sales team and coordinate with purchasing, warehouse, finance, and marketing.
• Provide exceptional customer service via phone and email, including processing orders, returns, and credits.
• Manage end-to-end order processing with accuracy and attention to detail.
• Maintain high-quality communication with customers and internal teams.
• Handle customer complaints professionally and resolve issues promptly.

Requirements

• Previous experience in a customer service role within a fast-paced environment (experience in irrigation, B2B, or spare parts highly regarded).
• Ability to work collaboratively and adapt to changing priorities.
• Proficiency in Microsoft Office; SAP and Infor CRM experience desirable.
• Strong communication, organisation, and problem-solving skills.

Benefits

• Extensive training and development opportunities to grow your skills and advance your career.
• A collaborative and supportive team environment where customer satisfaction is the top priority.

Training + Development

Interview process

Visa Sponsorship

Security clearance